ALICE

Concierge and front desk service in your pocket

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Back End vs Front End... who wins first? “We started as a mobile concierge platform for guests, but quickly realized that there is an equivalent, if not greater, need in efficiently managing the fulfillment of that request. Placing the request was easy, but managing its lifecycle was surprisingly complex. Specifically, most hotel departments work across multiple systems that are not connected; therefore, we set out to create a single platform to deliver a more streamlined solution,”
"Using ALICE, guests can book a table at restaurants, get tickets to shows, or request a massage or spa services, and make any requests of the hotel staff for room service, housekeeping, and generally getting in touch with hotel services. One early customer of the service actually used ALICE to request a private jet for his travels."
Varies depending on which modules the hotel has interest in, what integrations may be necessary and more importantly, the number and size of properties signed. We are the most competitive product on the market for our functionality and level of support.
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