Airim lets customers explore your product or website easily on their own, by providing simple yet personalized assistance anywhere within your website or app. Used by 100+ websites and about 2,000+ users per minute, Airim is helping businesses around the globe delight their customers every moment!
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I know Sujoy (Founder & CEO, Airim) personally. He has an analytical mind with a data-driven approach to improving his product and the company as a whole.
Pros:
1. Clean UI/UX
2. Super-fast FAQs
3. "Don't fiddle through the website" approach
4. In-depth Analytics
Cons:
There's a long journey ahead of Airim. A lot of funtastic features can be implemented.
I know the founders personally and having used Airim for my business I can vouch for it's effectiveness.
Usually when you have a knowledgebase/FAQ, it's a lot of effort for customers to find answers, but Airim greatly simplifies that process by surfacing relevant questions depending on a lot of factors that you can control.
It definitely provides a lot of value to our business and helped us reduce our support ticket load significantly, and yes, since customer questions are quickly answered, it also increased conversion rates and decreased lead times.
Best of luck @sujoy_chaudhary@samvit_majumdar !
@samvit_majumdar@asaddhamani Thanks a lot for your positive feedback Asad! Climber was the first edutech to trust us and there has been no looking back ever since!
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Great team, great product and most of all, motivated team. Improvement in deliverable overalls shall make it the best of the roost.
Pros:
Customer centric delivery team,Customer Satisfaction, Anytime availability of the team, Flexibility of requirements pushed.
Cons:
Changes can be done in staging instances and tested rigourously, instead of changes in the production system.
@anna_0x So glad to hear this from you Anna! Cant wait to see you start using it!
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Iโve watched the growth of this tool over the last few months and I really like what I see. This tool solves a major problem that I didnโt realize exsited until I came scores this tool. The concept is simple but yet powerful. I truly believe that giving the visitor control of finding their own answers without making them go on a wild goose chase on your site increases the chances of online conversions.
This tool solves that problem. Itโs easy to use, has a lot of integrations and itโs very flexible in how youโre able to display certain questions on certain pages.
Iโm looking forward to seeing how far this tool will go in helping my visitors find what they need at the time they need it.
This tool gets 2 thumbs up!
@fred_vinson Thanks a lot for your review and kind words ๐
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Looks super interesting. I see this as a cheaper and lite version for something like Drift or Intercom. Assuming the product roadmap would lead it to something like Intercom.
Pros : FAQ Driven ( lesser contact rates, love it )
Cons : Too basic currently. But looks like it has a lot of potential.
Good luck team. ๐
I know Sujoy (Founder & CEO, Airim) personally. He has an analytical mind with a data-driven approach to improving his product and the company as a whole.
Pros:1. Clean UI/UX 2. Super-fast FAQs 3. "Don't fiddle through the website" approach 4. In-depth Analytics
Cons:There's a long journey ahead of Airim. A lot of funtastic features can be implemented.
Airim 2.0
Solvemigo - ChatGPT for Telegram
Airim 2.0
Great team, great product and most of all, motivated team. Improvement in deliverable overalls shall make it the best of the roost.
Pros:Customer centric delivery team,Customer Satisfaction, Anytime availability of the team, Flexibility of requirements pushed.
Cons:Changes can be done in staging instances and tested rigourously, instead of changes in the production system.
Airim 2.0
Airim 2.0
Airim 2.0
Airim 2.0
Airim 2.0