Flow365 AI

Flow365 AI

AI-Powered Chatbots for Smarter Customer Conversations

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Flow365 AI is an advanced AI-powered chatbot platform designed to help businesses automate customer interactions. Flow365 AI makes it easy to deploy intelligent conversations without requiring technical expertise.
Flow365 AI gallery image
Flow365 AI gallery image
Free Options
Launch tags:User Experience•Artificial Intelligence•Bots
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OS Ninja
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What do you think? …

Harvir Drake
Maker
đź“Ś
Hey Product Hunt! We built Flow365 AI to help businesses integrate AI-powered chatbots seamlessly, whether on their websites or via a dedicated subdomain. Our goal is to provide an affordable, scalable, and intelligent AI chat solution for customer engagement, support automation, and knowledge management. Unlike traditional rule-based chatbots that follow predefined scripts, Flow365 AI uses real AI to generate context-aware, dynamic responses. No canned replies—just natural, intelligent conversations that adapt to users' queries in real time. Security and privacy are key. With Flow365 AI, you have full control over your AI knowledge base. You can choose to keep it private within a dedicated subdomain, ensuring that only your company has access to the information. This allows you to securely manage internal knowledge and AI interactions without external exposure. Alternatively, you can train an AI assistant and embed it directly into your website as a chatbot. This enables seamless customer interactions, providing instant, AI-powered responses while maintaining control over the knowledge it uses. We’d love to hear your thoughts! - Have you used rule-based vs. AI-driven chatbots? What was your experience? - What are the biggest challenges you face with customer support automation? - Any features you'd love to see in an AI chatbot? Drop your questions, feedback, or just say hi in the comments! My team and I will be here all day answering everything. Check it out and let us know what you think! https://flow365.ai
Xi.Z
Chance AI: Curiosity Lens

Flow365 AI takes on the chatbot space with a focus on accessibility - emphasizing "no technical expertise required" shows they understand a key pain point for many businesses. The platform seems aimed at democratizing AI customer service.

Offering free options suggests they're committed to letting businesses test the waters before committing. The focus on "intelligent conversations" hints at more sophisticated interactions than basic FAQ bots.

Would be interesting to know what channels it supports (website, social media, messaging apps?), what kind of customization options are available, and how it handles complex customer inquiries. Also curious about its analytics and reporting capabilities.

Good solution for businesses looking to automate customer service without diving deep into technical implementation. The emphasis on smart conversations suggests it might handle context and follow-ups better than traditional chatbots! 🤖💬📊

Harvir Drake
Maker

@xi_z 

Really appreciate your insights. We absolutely wanted to lower the barrier to entry for businesses, so making Flow365 AI accessible without technical expertise was a core goal.

To answer your questions:


- Supported Channels: Currently, Flow365 AI can be embedded directly into websites (via iframe or JavaScript). We’re actively working on integrations for WhatsApp, Messenger, and Slack to expand its reach.


- Customization: Users can create multiple AI chat containers, each with its own system message and knowledge base (a mix of documents and links). They can also fine-tune how the AI interacts—whether it follows strict knowledge or allows for broader, context-driven responses.


- Handling Complex Inquiries: Flow365 AI supports session-based memory, allowing it to manage follow-ups and multi-turn conversations more intelligently. We’re also introducing function calling via webhooks, enabling businesses to retrieve real-time data (e.g., fetching order status by booking ID). This makes AI more actionable for businesses that need dynamic responses.


- Analytics & Reporting: We don’t have built-in analytics just yet, but it’s something we’re exploring. Curious to hear what kind of reporting features businesses find most useful!


Would love your take on this—especially on how businesses could benefit from AI-driven function calling in customer interactions!

Chance AI: Curiosity Lens

Flow365 AI steps into the chatbot space with a strong focus on accessibility, ensuring businesses can integrate AI-powered customer service without technical expertise—a key challenge for many. By simplifying adoption, it aims to make AI-driven interactions more widely available.

Providing free options reflects a commitment to allowing businesses to explore its capabilities before making a decision. The emphasis on "intelligent conversations" suggests it offers more advanced, context-aware interactions rather than just basic FAQ responses.

It would be insightful to learn which communication channels it supports (e.g., websites, social media, messaging apps), the extent of its customization features, and how effectively it manages complex customer inquiries. Additionally, understanding its analytics and reporting tools would shed light on how businesses can measure its performance.

Overall, Flow365 AI appears to be a strong solution for companies looking to automate customer service efficiently without technical hurdles. Its focus on smart conversations hints at better context handling and follow-up capabilities compared to traditional chatbots! 🚀