SupportAgent.ai is your AI customer service agent for HelpScout. Connect your account and it will start drafting replies for your support tickets, using previous emails as a knowledge base.
Hey,
Customer support is time-consuming and often repetitive. Most questions have already been asked by previous customers.
So, I thought that GPT-4 would be ideal for this.
SupportAgent.ai learns from your previous replies and drafts a reply for you automatically. You just have to review and hit send.
I've been using it for a few months now, and most drafts don't need a single edit.
You can try it for free today (no credit card required) and let me know what you think!
@tompec Hey, this sounds like the answer to my support prayers! Finally, I can spend more time on my Netflix queue and less on repetitive customer questions. Can't wait to try it out! Thanks for the recommendation. 🙌🏻
@tompec Really impressive idea! Would it be okay to include your product in my directory (producthunt.com/products/wikiaitools)? Check it out and let me know!
We've been using this internally for a while now and it's cut hours required to answer support tickets by 70%. A huge time & cost savings. Plus, with each update, it keeps getting better and better. Highly recommend trying it out.
Great tool! I've been using HelpScout for years but this makes my job so much easier. SupportAgent.ai is a game-changer in automating customer support.
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