Launching today
Superb Support
Customer support you can see and control
1 follower
Customer support you can see and control
1 follower
Turn your website into draft help articles, resolve conflicting sources, and see the evidence behind AI replies. Superb Support brings chat, email and your help centre into one workspace, with reply drafts, summaries, translation and a sandbox. Set the agent’s knowledge, permissions and approval rules, then connect your tools to automate work under your control. Free shared inbox; AI from $12/month with unlimited seats.
Hi Product Hunt! Superb Support helps small teams turn what they know into support they can inspect and control.
It starts with your website: generate draft help articles, review the sources, and publish what you want customers to see. When sources disagree, compare the conflicting claims and choose the answer before the agent uses it.
Chat, email and the help centre share one workspace. Your team gets reply drafts, conversation summaries and translation; customers get answers grounded in your published knowledge, with citations.
You set the agent’s knowledge scope, permissions and approval rules. Use the sandbox to test questions against your real knowledge and policies before going live. Connected tools extend what the agent can do within those rules.
The shared inbox is free. AI starts at $12/month with unlimited seats and a 7-day trial.
I’m looking for 10 small SaaS teams to try it on real support questions. Which would be most useful first: turning your docs into articles, resolving conflicting answers, or drafting replies your team can review?