Scritch is B2B account recovery for Trust and Safety/support teams—and product teams whose app turns failure into a dead end. Wire it at the error boundary. Scritch reads evidence via registered tools, asks only what it cannot find, proposes a fix, and proves success before unblocking. Integrate with a React hook. Pay per recovery, not per seat. Free recoveries to start. Not a consumer “unban me” bot for Meta/Discord. Built for platforms and SaaS that own enforcement and product failures.
hey product hunt — senne here.
i built scritch because every saas i shipped had the same dead end: the server knew exactly why a save/upload/import failed (or why an appeal sat in a queue), and we threw that away for a generic toast or a ticket black hole.
scritch sits at the error / appeal boundary. it does not replace sentry or your t&s policy. it recovers failures users can finish (or approve) in-product, and hands ops a full trail when it cannot.
curious what failure class you would wire first — session, upload, billing, or false-positive appeals.