GRAM is a portable Windows repair and diagnostics toolkit on a USB stick, with a Claude-powered AI repair agent built in. Traditional rescue USBs hand you tools and leave the interpretation to you; GRAM's agent reads event logs, triages boot failures, and walks you through repair sequences on the machine in front of you. The toolkit is free. The AI is pay-as-you-go — credit packs from $25, seat plans from $49/month — so you only spend on machines that need it. Built for techs, shops, and MSPs.
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Hi Product Hunt — GRAM started with a simple observation: rescue USBs like Hiren's and Medicat give a tech fifty tools but zero judgment. The hard part of a repair call was never launching chkdsk — it's interpreting a wall of event-log errors on a machine you've never seen, with a customer watching. GRAM puts a Claude-powered repair agent on the stick itself. It reads the diagnostics output, tells you what it means, and recommends the next step, in order, with reasoning. The toolkit is free to download and use forever; you buy AI credits only when a machine needs the analysis ($25 packs, or seat plans for shops at $49/month). I'd love feedback from working techs and MSPs — what does your bench workflow need that this doesn't do yet?
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Love the idea of an agent that actually walks you through triage instead of dumping logs in your lap. One thing that would seal it for me: a secure remote-handoff mode where the AI can step through a fix while the tech watches, then send a tidy PDF report straight to the ticket system. Would save so much typing after each bench job.
Love the idea of an agent that actually walks you through triage instead of dumping logs in your lap. One thing that would seal it for me: a secure remote-handoff mode where the AI can step through a fix while the tech watches, then send a tidy PDF report straight to the ticket system. Would save so much typing after each bench job.