BotSense
AI Calling Software for Customer Support in India
13 followers
AI Calling Software for Customer Support in India
13 followers
BotSense is India's AI Calling Software for Customer Support — resolving 80% of queries without human agents. Built for e-commerce, BFSI, healthcare, and SaaS companies across India. Features: Hindi + English bilingual AI calls, IVR replacement, 24/7 availability, CSAT/NPS improvement. Founded 2021 by Mohit Nagwani in Indore. 500+ clients. Covers order tracking, payment reminders, appointment scheduling & complaint resolution. botsense.io/ai-calling-software-india/customer-support/
This is the 5th launch from BotSense. View more
Botsense
Launching today
BotSense is India's AI Calling Software for Customer Support — resolving 80% of inbound queries without human agents. Handles order tracking, returns, balance inquiries, appointment bookings, and complaints in Hindi, English, and Hinglish. Replaces IVR with conversational AI. Pricing: ₹3–8/call vs ₹35–80 for human agents. TRAI-compliant. Integrates with Shopify, Zoho CRM, Razorpay. Trusted by 500+ Indian businesses in e-commerce, BFSI, healthcare, and SaaS.
Launch Team
The bilingual Hindi-English handling looks really well thought out, especially for BFSI and healthcare where switching mid-call actually happens a lot. Nice to see an India-first tool that treats regional language support as core rather than an afterthought.
Honestly the Hindi + English mix impressed me more than I expected, sounds way more natural than other bots I've tried. The 80% resolution claim is bold but the demo flow actually backed it up for me.