I’m the founder of Hectoware, and I’m excited to introduce Sarathi Agent today. We built Sarathi Agent after seeing how many businesses struggle to keep up with customer questions across their website and social media. Small teams often face the same problems: slow response times, repetitive questions, and missed messages when no one is online. We wanted to solve this by building an AI customer support agent that can understand real customer questions and respond instantly — 24/7. Sarathi Agent can be deployed on a website with a simple widget and can also automate responses on Facebook Messenger. Instead of rule-based bots that rely on keywords, the system uses natural language understanding and can be trained on a company’s own knowledge base, FAQs, and documentation. Our goal with Hectoware is simple: help businesses deliver fast, reliable customer support without needing to scale their support teams. We’d love your feedback, ideas, and questions from the Product Hunt community. Your input will help us improve the product even further. Thanks for checking out Sarathi Agent!

Hectoware Technologies

AI that never sleeps

AI that never sleeps