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mycomplaints.ai

mycomplaints.ai

AI Powered Complaints Management

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mycomplaints.ai transforms the way you handle complaints, delivering unprecedented efficiency and AI insights. From initial logging to final resolution, our solution supports the entire complaint lifecycle with human-in-the-loop automation. Blending Gen AI with human oversight, the platform assists in analysing issues, drafting responses, identifying root causes, and suggesting remediation. The result is a faster, more consistent resolution process that maintains the "human touch".
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Launch tags:Productivity•Artificial Intelligence•Tech
Launch Team / Built With
Intercom
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Michael Hill
Maker
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mycomplaints.ai reinvents complaint management using an AI-First strategy to help organisations handle complex complaints effectively. Built by the team behind iCasework and Useful Feedback, the company leverages over 25 years of industry experience to deliver enterprise-grade tools that drive efficiency, accuracy, and compliance, combined with cutting-edge Generative AI.