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Verena Law
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From my own customer success and friends' experience, I found that handling troubleshooting is the most painful and stressful tasks as CS. Because you need to understand and identify issues timely and be chased by users for fixing timeline all the time.
Tell me what's your biggest challenge as CS and let's make this job more delightful!
Usersavy
Make troubleshooting a relaxed and trustworthy experience
Usersavy is a plugin for your customer support tool specialized at troubleshooting. It helps Customer Success to deliver seamless and trustworthy experience to help users solving problems. Keep users' trust and loyalty even incident happens.
Usersavy
Make troubleshooting a relaxed and trustworthy experience