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Learn how to recognize emotions in yourself and others, how to respond appropriately to emotions, how to manage your own emotional responses, and how to influence a desired emotional response in others.
Emotional Intelligence Training
How IT Pros Can Use EI to Build Great Relationships
Online customer service training that gets your IT teams to work together and get things done, while super-serving your customers. Train yourself, your and your entire staff to create a culture of compassion for your customers and each other.
IT Customer Service Training
Bringing Humanity Into the World of Technology