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106 Reviews
I have been a macOS user for years, and I have lost the track of all the apps I have tested (both free and premium accounts). Setapp is the only platform that gives you access to so many apps with one single subscription that can actually pay itself. I can't say that I use all apps in your catalog, but there are some “big names” there that would be pricier when paying for them separately in a monthly basis. I'm glad to see that you're keeping it up and consistently adding more apps! Hopefully, I will see more emphasis in generative AI apps and design tools.
I honestly signed up for the trial to get a single app (DisplayBuddy) and now use a ton of the apps and think it's a surprisingly good deal. For me it's Luminar Neo + CleanMyMac + DisplayBuddy + iStat... but now I have a bunch of other utilities that have saved me a ton of time/sadness. (Disk Drill, Gemini, etc.)
Everything was fine until I decided to cancel. (Cancellation was easy, getting SetApp out of my life hasn’t been.) After properly uninstalling the SetApp apps using the built-in uninstaller, and fully uninstalling SetApp using App Cleaner, Launchpad filled with dead shortcuts to all SetApp apps, even those I never installed.
I reset the Launchpad database via Terminal, and was able to get back to normal - for a day. Now the nonexistent app shortcuts are back again. I’m going to have to wipe my MacBook Pro, it seems. Ran a full virus scan with. BitDefender, which is usually overzealous, and it found nothing.
The empty, logo-marked SetApp folder keeps reappearing on my SSD.
And now I’m going to have to pay to upgrade my occasional backup Software, Carbon Copy Cloner, to the latest version, so that I don’t have to wait ages for my Backblaze online backup to download my data. Then, I have to reinstall MacOS from scratch.
Why does this software keep fighting me? I can’t think of any benefit to the company, so it makes me believe there’s some major flaw in their code.
Worst of all, I’ve found numerous horror stories like this about SetApp, clearly written by intelligent people who performed uninstalls the right way, based on their descriptions.
I’m usually skeptical of other reviewers who leave negative reviews, assuming they did something wrong. If I had ignored a review like this a while back, I would not be happy with myself right now.