Candid

At-home clear aligners costing 65% less than Invisalign

1.9/5
About

Candid Co. is a breakthrough in at-home Orthodontic care, offering Invisalign-quality aligners for 65% less cost. Often referred to as the “Warby Parker of Orthodontics,” their clear aligners are Orthodontist-directed, done from the comfort of your home, and straightens teeth within an average of 6 months. Use code: PRODUCTHUNT for 25% off

41 Reviews
Eric Glyman
Sarah Bedrick
Bobby Ghoshal
 +213 reviews
  • Pros: 

    Customer service, aesthetic, price, process, ease of use

    Cons: 

    nothing

    This company is the real deal. They've come into the market and are doing everything smarter, better, faster. Their customer service and user experience is unoaralleled

  • Pros: 

    I can't begin to describe how great Candid is

    Cons: 

    zero

    I am paranoid about my teeth. Maybe you are too! I can see every little imperfection every morning in the mirror. I couldn't bear to get braces. They are so expensive, and I read they are bad for your teeth. The technology is like from the 1700s! So I tried Candid's clear aligners. omg it is so easy, and every time I look in the mirror my teeth are getting whiter too! Can't recommend highly enough. Plus, customer service is the best of any product I've ever had (not that I needed it).

  • Alexander
    AlexanderSpotiva
    Pros: 

    totally simple and $5,250 less than my local orthodontist

    Cons: 

    what cons could there be about having beautiful teeth and five grand?

    I have always dreaded the dentist and orthodontist. No more? No more weird smells, gloves in your mouth, people talking to you when you can't talk back. Candid has absolutely revolutionized orthodontics. I am so happy I found them!

  • Pros: 

    not sure

    Cons: 

    slow, inconvenient and bad customer service

    Waited 3 months for my modeling kit molds to be approved, only to then be told I didn't qualify for financing. No refund or inconvenience fee for the $95 modeling kit. Would never recommend a place with that kind of Customer Service

    Jonah Vittorio has used this product for one day.
  • Pros: 

    Crooked teeth are a thing of the past

    Cons: 

    That I didn't know about this earlier

    I am not really a cutting edge person, notwithstanding my love for Product Hunt. So I am honored to write a review for Candid. They have cut the office visits out of orthodontics. And I cannot believe how cheap it is compared to what my general dentist was quoting me.

  • Lorelai
    LorelaiRansome
    Pros: 

    The price is amazing

    Cons: 

    I wish I had this ten years ago

    It is pretty self-explanatory: do what you do at the orthodontist office at home. Obviously you'll save thousands of dollars, plus never have to deal with weird offices. Much better. The universe is better off for this.

  • Pros: 

    Catchy Advertising

    Cons: 

    Poor customer service

    I inquired with Candid about their board certified orthodontista via two separate Facebook posts (well, targeted ads). Both simple questions were deleted.

    The ADA is cracking down on these pop up clear aligner companies. They cannot provide medical services to patients who reside in states where Candid doesn’t have a licensed dentist.

    To circumvent this Candid has hired ‘out of state’ Licensed Orthodontists who aren’t actually in that state, and I’m assuming have multiple out of state licenses.

    When I posted a screen shot of their conversation with me explaining why they wouldn’t ‘name their doctors’ they again deleted and blocked me from commenting on their posts entirely.

    Kate Lopshire has never used this product.
  • Pros: 

    Price is astonishing. Whitens teeth. Probably made me skinnier

    Cons: 

    zero whatsoever

    Yes! I saw ads for other dtc orthodontics companies, but decided to go with Candid after talking to their staff. OMG are these guys great and committed. As for dropping two jean sizes, I think it is because when you wear your aligners, you don't snack as much. Hidden bonus! Do it!

  • Pros: 

    none

    Cons: 

    wase to time and $

    Please see an orthodontist. Orthodontics is a service, not just a device. You are paying for an orthodontist's care, skill and judgement. This cannot be done without an in person exam and thorough evaluation.

    Kim Hohert Robb has never used this product.
  • Pros: 

    high quality and customer service

    Cons: 

    Nonone

    After comparing all the products out there that promise to starighten teeth, I decided on Candid and I have no regrets. Their customer service is unparallele, I feel like I come first and all my questions are answered. A big plus for me was the fact that they give me all my aligners at once so that I don't miss any time due to my traveling. Love their product and the fact that it feels to me like higher quality than the other products out there, they have put more effort to make their product cool.

  • Pros: 

    product works

    Cons: 

    Poor customer service. Insurance denied claim because their Orthodontist license issues.

    Poor customer service, company says they take insurance, but their orthodontists done work with Delta Dental. Been working on getting my $900 back for 6 months now. Just spoke with the insurance rep and they don't seem to know how or if they will fix this issue. Save your money and choose a local carrier. I have 5 others in my family that I was going to get candidco for, but now that I see its $1800 and not $900 after insurance, it is clear a local orthodontist would have been about the same cost with the factor of insurance not paying. I have been trying for months now to get my insurance refund. The candid team called me 50 times before they got my money. After they have gotten the money they have never responded. Now that I have finally gotten through and understand the issue, it makes sense why they won't communicate.

    Todd Clauson has used this product for one year.
  • Pros: 

    Nothing

    Cons: 

    Everything

    Worst company I have seen in this kind of business. They schedule appointments with you and don't show up. They never have people on the support phone, so you have to leave voice messages. Their communications is terrible. After 50 days waiting, they just sent an email saying that the orthodontist was requesting a retake for impressions. Just a waste of money and patience!

    Henrique Molina has never used this product.
  • Tyler Disko
    Tyler DiskoDryden Avenue Capital
    Pros: 

    super easy and simple. great instructions. fabulously inexpensive

    Cons: 

    only that i didn't get this a while back

    you could diet, which is painful and then the results fade away. you could go to the gym, which is mind numbing, in a bad way. or you could spend a few tens of dollars a month on straightening and whitening your teeth. such a better choice. i'm very pleased with the results.

  • Christina Diehl
    Christina DiehlI’m just hear to blast Candid
    Pros: 

    None

    Cons: 

    Buyer beware!! It’s a scam.

    What’s worse is, I got my hopes up that I could get my teeth straightened only to have them continue to ignore me when trying to obtain my treatment plan. I have way too many details to spell out here...just trust me, do not send them any money.

    Christina Diehl has never used this product.
  • Pros: 

    Easy, much less than Invisalign!

    Cons: 

    I came in at the beginning when customer service was awful, but it's much improved now!

    I've always been insecure about my teeth but after 7 months with Candid, I have the teeth of my dreams! I was quoted $5000 with Invisalign so Candid's $1900 was easy with their payment plan!

    Maya Shallcross has used this product for one year.
  • Pros: 

    You’re kidding right?

    Cons: 

    They don’t even have a single before and after photo ANYWHERE!!!! Do your research before you follow scams like this!!

    How can you believe these cheap immediate gratification scams people? They don’t even have a single before and after photo ANYWHERE!!!! Do your research before you follow scams like this!!

    Tenacious Happygirl has never used this product.
  • Pros: 

    None

    Cons: 

    Terrible Customer Service

    Don’t listen to the instagram models lie about how good customer service is. I have email the company 4 time in the last three weeks. Called infinite time and left voicemails, called and Waited in line just for the call to never get answered after waiting over 30 min with it ringing. Worst customer service. thankfully I only ordered the impression kit and has questions. Will NOT be purchasomg aligned through this company.

    Desiree Vanassche has used this product for one month.
  • Pros: 

    Should advertise this product is for people who very minimal issue's. Don't take the Candidate questionare it's not helpful.

    Cons: 

    It's really only for people who very minimal problems. There 'Am I a candidate' questionare is invalid, only to get people on their site.

    Honestly it's for people who've already have had braces, or have very minimal problems with their teeth. They were speedy on getting my kit to me, and reviewing my case, but their "reasoning" for denying me was only stated as..."complicated case". No explanation, no accredited orthodontist name or who this person was who "denied me", nothing. I think it's for people who didn't wear their retainers long enough, or who's teeth shifted in older age, and instead of going through braces, decide to get these. It's funny, I saw an orthodontist a few week's before I paid for my kid, and they assured me we could use the clear aligners, but trying to pay less I tried Candid. Anyway, buyer's beware. Go to a certified orthodontist, who actually can "see" your mouth and issue's and work with them. Unless you literally have very small problems, try Candid, otherwise it's a waste of time.

    Erin Barnes has never used this product.
  • Pros: 

    Nothing.

    Cons: 

    Customer service

    This company is the biggest money pit EVER. I took my photos, sent in approved impressions, and simply because I brushed my teeth a little hard they stated I needed to spend EXTRA money to see my dentist for a checkup EVEN THO I recently just did AND I was cleared by military doctors. They REFUSE flat out to refund my lousy $50 back and listen to me that I can provide them with documentation that my teeth have recently been checked out by the MILITARY and my general dentist. Very uncooperative, very unprofessional, and ultimately trying to steal my money. What companies don’t provide you a refund if there’s a problem or your unhappy with their services? If they treat a military member and a firefighter this way how do you think they treat everyone else?

    Julianne Trebing has used this product for one week.
  • Pros: 

    Everything has been great!

    Cons: 

    Tooth sensitivity and pain...just like braces

    I was unsure if I would get approved as I have a cross bite, but the orthodontist said this will work but take a little longer than the norm. I can honestly say I already see a huge difference after 4 months!

    Terry Sheets has used this product for one month.