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AppVice

Give anonymous feedback and advice without causing conflict

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Habib Kamara
Maker
@habibkamara · Founder @ WordSpark
Thanks @neerajt4 for hunting us. Strangers from distant lands, friends of old, product hunters. You have been summoned here to answer the threat of feedback. None can escape it. You will provide it or you will fail - Any Tolkien fans? :-). About two years ago, on a beautiful Friday morning (I'll never forget that day), I showed up to work and was feeling very good about the day because I had accomplished so much (at work) during the week and was now ready to finish strong so I can have a relaxing weekend. But 15 mins after I showed up my manager called me into his office and told me that I was fired - after being in the company for six months. My jaw dropped because I didn't know what I did wrong, but then he started explaining. As it turned out, there were certain things that I subconsciously did "wrong" ("wrong" is a subjective semantic depending on the circumstance), because I was used to a different way of doing things. And instead of giving me feedback to address those things, some of my coworkers consistently complained to my manager. Those coworkers are not bad people, and looking back, it is clear that they were not looking to get me fired - at least not all of them :-). However, what happened was that those coworkers were afraid to confront me to address how I did things and why it was not okay given the circumstances. In fact, most studies show that most people don't like to give feedback (or advice) to their friends or coworkers because they're worried that the confrontation will lead to conflict. This is especially the case when you're giving feedback multiple times, because eventually, the person will start to think you're lecturing them. So people find the easiest way out, which is to complain (or gossip) to everyone except the person who desperately needs that feedback. However, the easiest way is not always the right way. We all have imperfections: things that annoy other people, stifle our potential, and damage our relationships. The best (and sometimes the only) way to address those things is with the constant help of others, but that's not going to happen if people are afraid to give feedback and advice. And that's why I built AppVice, so anyone can give honest feedback to a colleague without the risk of causing conflict. Happy to answer questions, and hear suggestions for improvements or specific features.
Neeraj Thakur
Hunter
@neerajt4 · Marketer | www.neerajt.com
@habibkamara All the best! 😊
Mamamia@chewing_it · WWW
First thought: what a funny and nice idea. 2nd thought: would I like to receive such anonymous feedback? Nop at all. Third thought: what about privacy issue ? as a recipient such app has my email address + a sensitive information about me (either justified or not)... which may produce a very unconstructive effect. BUT ! keep it up, turn it as a game and humour tone maybe sth like "guess what type of message you received from a well-wisher ...option 1: make you rich, option 2: help you to be more efficient at work, option 3: ...etc
Habib Kamara
Maker
@habibkamara · Founder @ WordSpark
Hey @chewing_it. Thanks for your feedback. We don't collect the recipient's email address or save anything sensitive about them :-). As for the suggestion to turn it into a game, thanks for recommending it. However, there are plenty of messaging apps and products out there that allow people to just play around, but very little messaging products to help people improve themselves. We want to build something that's not just a toy, but has a real meaning on someone's life :-).
Cosmin Băluţă@cosminbaluta · Marketing, Interbrands
I like the idea but i wouldn't use it. Why? For instance, i wouldn't click on a random link sent to me via sms. It looks and smells like spam and with all this spam laying around, i doubt anyone will. Idea is good, but the execution needs a little bit of tweaking to find the best way for it to be trustworthy. Anyway, looking forward for the trustworthy version. Keep it up because the idea is good! Nice work!
Habib Kamara
Maker
@habibkamara · Founder @ WordSpark
Hey @cosminbaluta. Thanks for your feedback. At first, every new product or idea lacks trust, it's a natural part of the adoption cycle. However, I'm hoping that once people become familiar with AppVice, then every time they get an AppVice SMS message from a friend, they won't have an issue thinking it's spam anymore. But your point about trustworthiness is excellent. The product is already trustworthy and one way of making people feel that is by requiring the sender and message recipient to download our app, so the conversation is contained within the app, but as you know, nobody download apps these days. But I'm sure there is a middle ground somewhere and we'll continue to search for it.
Niesha Kennedy-Robinson@nikenn · Publicist
@cosminbaluta I must agree! I would not open a random text message from a random number. I don't even answer random calls from random numbers so a text would be ignored, blocked or deleted, especially since it's so anonymous. For me, an email MIGHT be better but it would have to be delivered in a way that I wouldn't have to click on a link. I think if the email (or text) came with an explanation of what AppVice was, I would be more likely to open it. Also, email should be an option because not everyone has their coworkers phone numbers.