Alternative products to Intercom via SMS

16 alternative and related products to Intercom via SMS

Intercom via SMS

Convert incoming customer texts into Intercom conversation

Intercom via SMS is an integration for Intercom to let your customers or leads text you and your support agents can reply to them directly from Intercom as text message. Goal is to make customers happier and close more deals by offering personal attention to customers - at scale, without changing their behaviour and without losing any productivity

16 Alternatives to Intercom via SMS

More than just chat. Intercom's new app platform.

Meet the all-new Intercom Messenger – the only Business Messenger built for more than just chat. Accelerate growth across the customer lifecycle with a new customizable home screen, a growing library of Messenger apps, and a truly extensible platform.

Around the web
Intercom
Join Intercom's Paul Adams (VP of Product) and Brian Donohue (Director of Product Management) as they unveil an exciting product announcement. You don't want to miss this.
VentureBeat
Messaging apps are now used more than any other type of app. This means launching a messaging app on any platform could be seen as either a significant opportunity or an overly competitive nightmare. That isn't stopping Intercom, which today launched its new messenger - an open platform that lets businesses develop applications within the product.
Inside Intercom
We're releasing the biggest ever update to our Messenger. We've completely rethought how a messenger for business should work - it goes way beyond chat, to include a new home screen and Messenger Apps, giving your business the most advanced tools to communicate with customers and leads
12 Alternatives to The Business Messenger by Intercom

Chat, qualify and close leads directly from Slack

Intercom for Slack is a new two-way integration makes it easy to convert your hottest leads right from Slack. Get instant notifications about new conversations, quickly respond and qualify leads without leaving the app you already have open all day. You can choose exactly what you’re notified about in which Slack channels, so you can focus on your best opportunities first.

Around the web
Medium
Lessons learned building Intercom's new Slack app While building our new integration between Slack and Intercom  - which lets you reply to leads and users from Slack - one of our first considerations was how to represent content from Intercom in Slack.
Inside Intercom
Today, we're introducing a new two-way Slack integration that allows you to respond to leads super fast from the app you have open all day. The relationships we have with our customers are maintained by the conversations we have with them. Real-world conversations are dynamic, fluid interactions that adapt to the spaces we have them in.
8 Alternatives to Intercom for Slack

A beautiful, simple live chat for websites.✨

Chaport is a beautiful, simple live chat, with premium quality and affordable price. Chaport is designed as a modern messenger. It has a single app for operators and admins with clean UI, same for all platforms.

Recommendations
Pavlina Kellerova
Pavlina Kellerova
Just discovered it and already love it! Super easy to use.
Alex Shvalev
Alex Shvalev- CEO & Co-founder, Chaport Live Chat
Chaport is a beautiful, simple live chat, with premium quality and affordable price. It has the Forever Free Plan for 5 operators and beautiful apps for Mac, Windows, Web, iOS & Android. You can integrate Chaport with 750+ apps using Zapier or its API.
Do My Linh
Do My Linh- Mình là giáo viên Yoga thích đồ gỗ
Easy to use. Good App
14 Alternatives to Chaport

Call center software for startups and small teams

Setting up your business call center using Freshcaller takes less than 2 minutes. Freshcaller requires zero investment in phone related hardware. All you need is a web browser and a working internet connection to launch your call center.

Recommendations
Tejas Kinger
Tejas Kinger- SaaS Product Marketing @ Freshworks Inc
A new product on the block. I'd say give it a spin.
Arun Sathiya
Arun Sathiya- Happiness Engineer, Automattic
You should look at Freshcaller, Simon. I believe it would fit your needs. Disclosure: I work with the team on launch and marketing.
Tejas Kinger
Tejas Kinger- SaaS Product Marketing @ Freshworks Inc
Freshcaller might just be what you're on the lookout for!
Around the web
NextBigWhat.
Freshdesk has launched FreshCaller, cloud based call center (a competition to Ozonetel and Knowlarity*). Still in invite only mode, Freshcaller helps you purchase local, international and toll-free numbers in more than 40 countries around the world.
Freshcaller
Before your imaginations run wild, let me mention that Citibank secured a commendable 3 minutes as their S.H.I.T score while Amazon scored 1 minute. S.H.I.T scores reveal how much businesses care about their callers. In fact, we think It is the most important parameter to consider while designing your IVR system.
Freshcaller
When it comes to business conversations, phones are as personal as it gets. Businesses use phones to connect with prospects & virtual colleagues, to entertain enquiries from prospective customers, and resolve issues from the existing ones.
10 Alternatives to Freshcaller
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