Alternative products to Intercom via SMS

Intercom via SMS

Convert incoming customer texts into Intercom conversation

Intercom via SMS is an integration for Intercom to let your customers or leads text you and your support agents can reply to them directly from Intercom as text message. Goal is to make customers happier and close more deals by offering personal attention to customers - at scale, without changing their behaviour and without losing any productivity

15 alternative and related products to Intercom via SMS

The Business Messenger by Intercom

More than just chat. Intercom's new app platform.

Meet the all-new Intercom Messenger – the only Business Messenger built for more than just chat. Accelerate growth across the customer lifecycle with a new customizable home screen, a growing library of Messenger apps, and a truly extensible platform.

Intercom
Join Intercom's Paul Adams (VP of Product) and Brian Donohue (Director of Product Management) as they unveil an exciting product announcement. You don't want to miss this.
VentureBeat
Messaging apps are now used more than any other type of app. This means launching a messaging app on any platform could be seen as either a significant opportunity or an overly competitive nightmare. That isn't stopping Intercom, which today launched its new messenger - an open platform that lets businesses develop applications within the product.
Inside Intercom
We're releasing the biggest ever update to our Messenger. We've completely rethought how a messenger for business should work - it goes way beyond chat, to include a new home screen and Messenger Apps, giving your business the most advanced tools to communicate with customers and leads
11 Alternatives to The Business Messenger by Intercom

Intercom for Slack

Chat, qualify and close leads directly from Slack

Intercom for Slack is a new two-way integration makes it easy to convert your hottest leads right from Slack. Get instant notifications about new conversations, quickly respond and qualify leads without leaving the app you already have open all day. You can choose exactly what you’re notified about in which Slack channels, so you can focus on your best opportunities first.

Medium
Lessons learned building Intercom's new Slack app While building our new integration between Slack and Intercom  - which lets you reply to leads and users from Slack - one of our first considerations was how to represent content from Intercom in Slack.
Inside Intercom
Today, we're introducing a new two-way Slack integration that allows you to respond to leads super fast from the app you have open all day. The relationships we have with our customers are maintained by the conversations we have with them. Real-world conversations are dynamic, fluid interactions that adapt to the spaces we have them in.
8 Alternatives to Intercom for Slack

Chaport

A beautiful, simple live chat for websites.✨

Chaport is a beautiful, simple live chat, with premium quality and affordable price. Chaport is designed as a modern messenger. It has a single app for operators and admins with clean UI, same for all platforms.

Mikhail Kokarev
Tested it in a company I used to work for. At that time we were using JivoSite, but Chaport turned out to be more applicable for our needs.
Alex Shvalev- CEO & Co-founder, Chaport Live Chat
Chaport is cheaper and simpler alternative to Intercom. It has free forever plan for 5 agents with unlimited chat history and beautiful desktop apps for Mac & Windows.
Dmitry Fedotov- ppc specialist
Very good product I use my websites and recommend it to all my clients.
12 Alternatives to Chaport

Freshcaller

Call center software for startups and small teams

Setting up your business call center using Freshcaller takes less than 2 minutes. Freshcaller requires zero investment in phone related hardware. All you need is a web browser and a working internet connection to launch your call center.

Tejas Kinger- SaaS Product Marketing @ Freshworks Inc
A new product on the block. I'd say give it a spin.
Arun Sathiya- Happiness Engineer, Automattic
You should look at Freshcaller, Simon. I believe it would fit your needs. Disclosure: I work with the team on launch and marketing.
Tejas Kinger- SaaS Product Marketing @ Freshworks Inc
Freshcaller might just be what you're on the lookout for!
NextBigWhat.
Freshdesk has launched FreshCaller, cloud based call center (a competition to Ozonetel and Knowlarity*). Still in invite only mode, Freshcaller helps you purchase local, international and toll-free numbers in more than 40 countries around the world.
Freshcaller
Before your imaginations run wild, let me mention that Citibank secured a commendable 3 minutes as their S.H.I.T score while Amazon scored 1 minute. S.H.I.T scores reveal how much businesses care about their callers. In fact, we think It is the most important parameter to consider while designing your IVR system.
Freshcaller
When it comes to business conversations, phones are as personal as it gets. Businesses use phones to connect with prospects & virtual colleagues, to entertain enquiries from prospective customers, and resolve issues from the existing ones.
10 Alternatives to Freshcaller

Driftt

Customer communication app for product marketers

Ben Lang- Spoke
Similar offerings to Intercom, I'd look into both of them and see which fits your needs better.
Stanislav Dimitrov- Marketing manager
The reason is simple - we saw incredible growth in lead generation. The direct channel to customers is helping us to get insight on any potential flaws on the website. It also allows us to send customized messages depending on certain behaviour on our website.
Ben Lang- Spoke
Similar offerings to Intercom, fantastic way to communicate with users and constantly get feedback.
13 Alternatives to Driftt

LeadLizard

Capture and qualify your leads with smart automation

LeadLizard is the easiest way to capture and qualify leads on your website, with a smart widget that asks questions to your customers and visitors and feeds their data directly to you through a set of different integrations, from email to Slack to Google Spreadsheets.

10 Alternatives to LeadLizard

Help Offline

An offline emergency help providing system 🇮🇳

About 32% of our population don't have Smartphone and also there are many people having smartphone but no internet access due to which people suffer a lot for finding basic needs.

We've built a SMS based completely automated system where the user can get the required information in few basic steps by simple sending a message.

11 Alternatives to Help Offline

zipp.chat

Hosted, free, easy, and beautiful live chat support

zipp.chat is the fastest way to help your customers. Start chatting with your website visitors who need your help. We offer a 30 days free trial, sign up today.

It is for sure way faster than email and more efficient than phone. Ready to serve your customer the professional way? zipp.chat is the answer.

Salah Ait Mokhtar- Photographer
I make a lot of money every month with zipp.chat and the best part is it's free
Salah Ait Mokhtar- Photographer
cause of reasons :-)
Salah Ait Mokhtar- Photographer
its just awesome!
Zipp
Zipp.Chat the full Live Support Chat Service brought to you by JAKWEB.
Jakweb
Do you want to expand your online business? Then the best thing you can do is to add live support chat. This is a features that can bring in front lots of
WordPress.org
Like to talk to your website visitors in real time? Zipp.Chat is a live chat service that allows you to connect and chat with your visitors and members in real time. Communicate from your desktop or mobile device anytime, anywhere. With Zipp.Chat help your website visitors find content, close a deal or answer some support questions.
Zipp
Zipp.Chat the full Live Support Chat Service brought to you by JAKWEB.
6 Alternatives to zipp.chat

Pidgins

Transforming customer communications with SMS

Pidgins is a smart and beautiful SMS Text Messaging solution for small to mid sized businesses. Your customers want to text you, and probably already are. Pidgins makes it easy to start texting. Schedule appointments, give customers important information, and sell through SMS messaging.

7 Alternatives to Pidgins
Discover your next favorite thing

Product Hunt surfaces the best new products, every day. It's a place for product-loving enthusiasts to share and geek out about the latest mobile apps, websites, hardware projects, and tech creations.