How do you handle feedback and criticism post-launch?

Question

Launching a product always comes with a flood of feedback and criticism. How do you process all this information constructively?

Michael Shver · Accepted Answer

I think all the feedback and criticism is important, and sometimes actually eye-opening. We are still in the process of the launch, and we already got some questions we can answer but understand that it would be good to explore them further while working on already planned updates.

By the way, we could use some feedback and criticism! 😁👇
producthunt.com/posts/steerer

Ruben Boonzaaijer · Answer

welcome it with open arms, because it is really valuable

ps. ringly.io is currently still live, your support would mean a lot to us!

Yuki · Answer

Personally would rather get feedback & pivot than get too deep in a bad idea!

Artem Bukharin · Answer

To deal with feedback after launching a product, just gather all the comments and complaints, figure out which ones are most crucial, and let your users know what you're fixing. This way, you keep improving the product and stay cool with your users

Vlad Goncharov · Answer

@yukioyama Agree, but sometimes even good products receive bad feedback

Trader BinQosim · Answer

One thing we’ve found helpful is holding a weekly team meeting where we review all incoming feedback. It’s a great way to ensure everyone is aligned and discusses potential changes in a collaborative environment. Plus, it tends to boost team morale as we tackle issues together.

How do you handle feedback and criticism post-launch?

Replies