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3.6/5All time (8 reviews)
3.7/5
Recently (6 reviews)43 Reviews
Very low transparency and terrible customer service. Avoid at all cost
Impossible to reach the customer support team, they would not reply at all, the process of onboarding was misleading too
I recommend Otis to anyone seeking a reliable and powerful paid ads solution to manage and optimize their ad campaigns efficiently. I am confident that other businesses will benefit from incorporating Otis into their digital marketing strategies and see big improvements in their marketing performance.
Started using Otis for my company's digital marketing campaigns. It's been a game changer as I don't have any knowledge or time to optimize my ads. Have even recommended to many others and all are quite happy with it!
Otis AI initially impressed us with a convincing sales presentation, prompting us to provide access to our accounts and complete their detailed onboarding process for each client we intended for them to manage. However, just as we were about to launch, we encountered a significant setback: Otis AI informed us that they would only manage ads through their accounts, not using our MCC account as expected. With my extensive experience in digital marketing, I was taken aback by this approach, as it not only monopolizes the data, making it inaccessible if we ever ended the partnership, but also contradicts industry standards for client account management. Despite our attempts to negotiate, Otis AI remained inflexible. Consequently, we requested a cancellation and a refund at the onset of our collaboration, before any ads were activated. Although the decision to separate was mutual, the process of obtaining a refund, involving several weeks and numerous emails to their CEO, proved futile. Ultimately, Otis AI chose to retain the fees, citing misinformation on our part. It's important to note that no reputable agency operates exclusively from their own ad accounts when managing client campaigns.
Otis AI offers an intuitive and user-friendly platform that simplifies the complexities of digital marketing. Whether you're a seasoned marketing professional or a newcomer to the e-commerce space, Otis makes it easy to get started and achieve impressive marketing results.
Viewing all of your results in the app, very simple and helpful. Thank you!
From its user-friendly interface to its powerful AI-driven insights, Otis is a great tool for anyone looking to significantly improve their marketing performance. I highly recommend it to professionals seeking to take their digital marketing to the next level.
Recommended this product
Review of Otis
Looks simple and useful, will check it out! Left some UX related feedback as I was looking through your landing page here too incase its of interest -https://app.usebubbles.com/8b3cedcf-fd4c-439a-a416-5cfd24e8df54
Recommended this product
Review of Otis
I'm super excited for this product! Any word on an Android version yet?
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