Help Scout alternatives

Zendesk is a service-first CRM company that builds software designed to improve customer relationships. As employees, we encourage each other to grow and innovate. As a company, we roll up our sleeves to plant roots in the communities we call home.

A platform to provide a seamless customer experience across AI and human support, delivering increased customer satisfaction while reducing costs.

Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration behind the scenes. With Front, teams can centralize messages across channels, route them to the right person, and unlock visibility and insights across all of their customer operations.

Feature packed product suite for businesses of all sizes. Refreshing cloud software your teams will love. Our products help your sales, marketing, support, IT, and HR teams deliver the best customer experiences.

8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

ProProfs Help Desk software is an all-round customer support solution that equips companies to cater to all customer questions under one dashboard. You can monitor agent performance easily & ensure customer delight every time they connect with your agents!

An online cloud-based customer service software providing helpdesk support with all smart automations to get things done faster. Sign up for a free trial today!

Helpwise is an easy-to-use customer service platform that allows teams to answer all customer queries across multiple channels from one single place in less time.

HelpSite.io is the easiest way to make a Knowledge Base or Support Center for your customers that's beautiful, mobile-friendly, and searchable so your customers can find answers fast. Our FAQ sites are responsive, easy to customize, looks good out of the box, and even supports custom domains on our Free plan.

Customer service software the way you dreamed it could be. Better conversations, a better customer experience. Used by over 131,000 support heroes

Analytics, Live Chat and Marketing Automation platform for your business. Behind the scenes of GoSquared.

Effortless email delegation and Shared Inbox management - say goodbye to email clutter.

Airim lets customers explore your product or website easily on their own, by providing simple yet personalized assistance anywhere within your website or app. Used by 100+ websites and about 2,000+ users per minute, Airim is helping businesses around the globe delight their customers every moment!

Support Examples gives a set of great replies for different customer scenarios the support person faces. Its a repository of well-curated replies which will improve the support quality of the teams

Support reps using Caffeinated CX on Freshdesk resolve 3x as many tickets in the same amount of time. Free 14 day trial.

We're a layer on top of existing helpdesks like Zendesk and we help transform your workspace into a beautiful interface that helps support agents get full context on the customer, have automated responses, and make the agent responses feel more human.

Are you a Shopify store owner who needs the CX team to work 25 hours a day? Or trying to clone the customer service team? - Then check MyAlice and unlock the full potential of your multichannel sales.

A guide to deliver best customer experience. A collection of best articles (self written + compiled) and insights for customer support, success and field facing teams.