John Collins

John Collins

Head of Content & Comms, Ramp.
1,212 points
All activity
John Collins
John Collins
left a comment
Great to see the continuing innovation Bobby and team
Auto-extending
The most flexible way to build
John Collins
John Collins
left a comment
Congrats on the launch @chukaebi and team.
SaaS Pricing Index by Kana
SaaS Pricing Index by Kana
Track and learn how the best SaaS companies do pricing
John Collins
John Collins
left a comment
Scripts are such a smart move for Equals. Congrats on the launch.
Equals Import Scripts
Equals Import Scripts
A spreadsheet with SQL, JavaScript, and Python built in
John Collins
What's on the agenda of CFOs at innovative companies like 1Password, Circle, and SwagUp? Ramp's new podcast explores how they’re each bringing together finance automation and finance operations to unlock a new kind of business growth: finance-led growth.
FinOps Today from Ramp
FinOps Today from Ramp
Listen to the smartest CFOs talk about the future of finance
John Collins
Every company that wants to survive in today’s competitive environment is in pursuit of one thing – faster growth. Intercom on Sales shares an inside look at our journey scaling sales at a billion dollar company.
Intercom on Sales
Intercom on Sales
28 proven sales plays to scale a billion dollar business
John Collins
Now updated and expanded with seven brand new chapters, Intercom on Onboarding shares the most valuable lessons we’ve learned from onboarding tens of thousands of our own customers, as well as building a tool to help other companies onboard their users.
Intercom on Onboarding (2nd Edition)
Intercom on Onboarding (2nd Edition)
Onboarding isn’t a metric, it’s an outcome
John Collins

The Sales Handbook by Intercom is a collection of stories and advice from industry leaders who’ve scaled sales to breakout growth and beyond.

The Sales Handbook by Intercom
The Sales Handbook by Intercom
New ways to close more deals
John Collins

The Beginner’s Guide to Real-Time Sales walks you through the fundamentals of implementing a real-time experience in three simple steps: acquire, qualify and convert. It offers tips on how you can define your ideal customer, what data you should be collecting and how to navigate your live chat conversations.

The Beginner’s Guide to Real-Time Sales
The Beginner’s Guide to Real-Time Sales
Start building a live chat sales channel
John Collins

The Growth Handbook is packed full of practical advice on how to rapidly grow your business. It features interviews with Intercom executives as well as people who have built some of the software companies we most admire.

The Growth Handbook
The Growth Handbook
Tried & tested strategies for growing your business
John Collins

Getting marketing right is one of the toughest challenges facing startups today. Check out our all-new print and audio versions of Intercom on Marketing to hear how we waded through the noise and you can too.

Intercom on Marketing
Intercom on Marketing
The marketing book for startups, now in print and audio
John Collins
The evolution of messaging
How business messaging evolved & where it's going next
John Collins

The Customer Retention Starter Kit is full of actionable customer retention strategies to help grow your business. It's based on Intercom's experience helping Intercom thousands of companies avoid the heartache of churn, and now we're sharing that in an easy to follow Starter Kit.

The Customer Retention  Starter Kit
The Customer Retention Starter Kit
Stop customers slipping away. New from Intercom.
John Collins

Learn best practices for targeting the right customers, crafting the perfect message and speeding up your sales cycle with proactive live chat messages.

An Intercom guide to live chat for sales
An Intercom guide to live chat for sales
Craft messages that turn visitors into leads.