I transferred 3500 USDT to my bank account in Romania (EU) and have been waiting for over 2 days without receiving the funds. After contacting support team, I received no assistance or resolution, except for a recommendation to cancel the transfer. Although I complied with their advice and canceled the transaction, but I did not receive any notification regarding the change in the transfer status.
Furthermore, after one more day, when I reached out to the support chat, I discovered that my ID was unsatisfactory to them. It is important to note that providing an ID was not mandatory, and they never requested it in the first place. I added the ID voluntarily, and now they are using it as a pretext to delay the transaction further.
This situation gives the impression of fraudulent activity, deliberately prolonging the transfer and payout process. I am left uncertain about whether any payments will be made at all, as I have been unable to verify this service in good way.
