What do people think of Visor?
This company really has to step up its game. People trust the expertise and it seems like they don't have it yet. I called three times asking about a specific follow-up question to the onbboarding call I had and no one knew the answer because they don't have tax expertise... (isn't that what the company does)? What's more - they sold me on a specific service through the on-boarding call and never actually implemented it, which led to a loss on my part (.. and of course because I didn't have the expertise, I only knew about this when an actual accountant told me why the previous accountants didn't make a specific change).
They ask for more money when the signup offer was clear about including everything.
Horrible product! Run away! Made several mistakes in my tax filling.
I paid but can't get a real answer to any question or for them to file my taxes. What is this?!