Viable

Viable has come a long way and definitely deserves some praise. Dan and the team have created a product that saves countless hours of work for teams, and every company should probably Viable into their stack at some point. Give it a shot.

Pumped for the release of 2.0. If you're a team with a ton of customer data, Viable is essential to get a true understanding of your customer's voice. NPS, product roadmap, customer support - foundational stuff. Congrats team!

Its superb, looking for it

I wish I had this tool available to me when I was running analytics at OMGPOP (social gaming). There is only so much I could learn from users in mysql, no matter how complex my queries got. Are you having fun? Is this game lame? Why aren't you buying these sweet virtual items? I really really really wish I had a tool like Viable that I could use to structure the qualitative feedback from our users and turn it into actionable gems. That would have saved our players a lot of headaches, and perhaps instead of selling for $200M we could have sold for $2B.

This is really really cool. At Fluent we're really big on continuous user interviews (have over 50 hours of 1-1s currently). What we found was that the biggest problem is looking back at all of the text later and generating usable insights from the qualitative data. Doing it manually takes forever, and this type of feedback isn't as easy to sift as quantitative feedback like engagement numbers, so it gets pushed to the back burner. Really excited by what your team is doing here, this can genuinely become a game changer!

I've been using Viable for the last few months here at Curri and I can honestly say that it is the first AI product I've used that feels... magical. Not only that, once you get past the wow factor, it is actually useful! My favorite part is the Slack integration that lets everyone on your team use it collaboratively in a super low friction way. The pace of iteration over the last few months has been incredible, so I'm really excited to see what this team cooks up over the next few months and years!