What do people think of Sprig?
The community submitted 106 reviews to tell
us what they like about Sprig, what Sprig can do better, and
more.
What do you think about Sprig?
Leave a rating or review for the community
4.5/5All time (31 reviews)
3.5/5
Recently (2 reviews)106 Reviews
I would not recommend this product. Customer service was very poor. Even the head of infrastructure Benjamin Gardella was unprofessional and negative. Just for that I don't see myself utilizing the platform. See issues down the road with this company.
Ryan Glasgow@ryanglasgow
I am so sorry to hear this. If you're open to it, please share if there is anything specific we can do to improve your experience with Sprig.
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I remember back in my Internal MarComms life how many lifeless hours I used to spend in og email surveying tools like SurveyGizmo just to hope for a >1% response rate another not-so-fun task was having to code open feedback from the various forms living in the wild. Being able to see my customers regularly collecting hundreds/thousands of responses from their surveys + Not having to spend hours coding responses via tSprig's AI gives me great joy & candidly, envy (wish there were tools like Sprig back then!).
Need to improve
Hi @spy_armenia, we'd love to know if you have specific feedback about how we can improve. Our goal is always to be user-driven and we want Sprig to be as easy-to-use as possible. Can you share any feedback with us that might help improve your rating of Sprig?
A great way to think about product research!
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