Sentigrade

A sentiment analysis API for customer surveys
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Sentigrade measures Customer Satisfaction (CSAT) scores, Net Promotor Scores (NPS), or Raving Fan Index (RFI) scores. It quickly allows you to score each incoming communication to guide your response prioritization respectful to the sentiment of the customer.
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  • Launch
    Sentigrade measures Customer Satisfaction (CSAT) scores, Net Promotor Scores (NPS), or Raving Fan Index (RFI) scores. It quickly allows you to score each incoming communication to guide your response prioritization respectful to the sentiment of the customer.