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1.7/5All time (4 reviews)
1/5
Recently (0 reviews)28 Reviews
Review of N26
As long as I was using the bank and the card just for regular deposits, withdrawals and charges all went well.
However, 4 years after starting my account at N26, one day 39 fraudulent charges were made to my credit card, all within less than 20 minutes, for over EUR 1k and all from 2 vendors who I had never made a transaction with before. A classic case that should have been caught by any basic AI or fraud prevention process, yet didn't at N26.
Even though I caught the fraud, contacted the specialist on the chat, disputed all 39 charges AND blocked my credit card within minutes of the fraud, almost a month has passed and N26 has still NOT returned all my money from the fraudulent transactions!
Furthermore, over the past weeks I had to engage 7 customers service specialist to finally get the last one to act and for customer service to send me a personalized message!
Yet, there will be no trace left of all this since N26 doesn't provide you with a transcript of the chats! What's worse, once you read the messages on your N26 application it is immediately deleted! (Fortunately I have kept print screens from all conversations).
One wonders if the fraudulent organization is not N26 itself?
The worst Bank out there.
I am trying to close my account, now they want me to pay for no reason
Open a bank account with them if you don't mind that they will not help you if problems arise. For no reason, they might block your account, giving you no reasoning other than just wait. Wait for what exactly??? Expect that you will not able to talk to anyone what ever problems you have. You can communicate them only via a chat that will tell you to wait and then wait and then wait more.... Even contacting the two-cofounders, Mr. Stalf and Mr. Tayenthal does not help unblocking my account which I guess is blocked because I used another sim card in my phone for two days.
Avoid them at all costs!!!!
I signed up for the N26 account, and my card and cell phone were stolen during my 3-month trip. I don't have access to my cell phone until I return to my home country so I had to change my number. More than 15 days have passed and they have not verified my identity so I do not have access to my online banking and I cannot know if I have been robbed. I have contacted them more than 20 times through chat and no one pays attention to you. I am totally disappointed with this online banking. I would never sign up with them again. Nobody informs you, nobody pays attention to you. Horrible experience
Me hice de la cuenta N26 , y me robaron la tarjeta y el móvil durante mi viaje de 3 meses. No tengo acceso a mi móvil hasta que vuelva a mi pais de origen por lo que tuve que cambiar de número. Han pasado más de 15 días y no han verificado mi identidad por lo que no tengo acceso a mi banca online y no puedo saber si me han robado. He contactado más de 20 veces con ellos a través del chat u nadie te hace caso. Estoy totalmente decepcionada con esta banca online. No me volvería ha dar de alta con ellos nunca más. Nadie te informa , nadie te hace caso. Horrible experiencia
Does not recommend this product
Review of N26
BUYER BEWARE! GARBAGE! Embarrassing having it decline when they don’t tell you you can’t run it like a normal card. You cannot run this card like other debit cards (as pin-less transactions at restaurants). I had this card decline at a big client dinner and it negatively impacted my reputation. They do not state anywhere obvious about the lack of functionality compared to other banks. I will be switching back to PNC due to their poor customer support and lack of clear declaration of limitations.
Mind you, their customer service response she was “we will pass that feedback to our tech team.”
What horrid customer service and failure to release a product that is more than just an alpha release. It’s like a land mine, you never know when it’s going to go off and not be accepted.
Also the debit card is not accepted by Venmo, Cash App, PayPal............
Does not recommend this product
Review of N26
N26 is not secure, they allow you to steal your money days after you have authorized a transaction. Never keep money on the N26, you can wake up one day and not be there anymore. I bought a ticket on 01/20, traveled on 01/27, on 01/30 I was charged, complained, and they stopped responding to me, saying that a charge is normal 10 days later.
Recommended this product
Review of N26
15$ PROMO CODE
- Opening an account was super fast .Within ten minutes I was done ,which surprised me .
I mean TEN MINUTES to create a bank account . Meanwhile ,going to a local bank would require at least an hour of just waiting in line!
Overall n26 and revolut are the greatest apps for banking.
I really hope my experience remains that way .
Guys you can also use this promo code konstank2158 for 15$ ,and thank you
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