Launched this week
MoAssist
AI Chatbot
2 followers
AI Chatbot
2 followers
MoAssist is a SaaS platform that lets online shops and sales-driven businesses deploy branded AI chatbots — trained on their own documents — to answer customer questions, capture leads, and handle support, all managed from a single dashboard that combines AI and human replies.
Congratulations, Moassist team. Want to ask... when you say 80% of questions are auto-answered... does that include custom order status lookups (like tracking from Shopify) or just the static policy answers?
@taimur_haider1
Thank you!
Yes — it includes not only static FAQ or policy answers, but also more advanced features like custom order status lookups and tracking integrations. It dependes on the sources you give to the chat bot.
Those integrations can be implemented individually based on the customer’s requirements and installation setup. Of course, this can be done without any additional external costs.