hims

Frustrating. The system and support is beyond dumb. Lets start with the intake. I fill it out, send photos and get accepted. We decide to change from pills to spray. Same chemicals and script. They want me to refill the EXACT same stuff i already did and send in photos again. Contact support and its useless.

Thank you for your prompt response and great customer service in resolving my subscription and payment issues.

Finasteride gave me permanent ED + Peyronie’s disease. My life is ruined and HIMS should be sued

I've been using Hims for my hair loss going on three years now. I also ordered their men's shampoo once which I really liked but ended up just going with Head & Shoulders because it's a bit cheaper. I like Hims' products/services, and the medication works for me. I've seen results for my hair, and I personally have not experienced any side effects. It's simple, convenient, and the meds they ship to you have the same active ingredients as the meds the doctor would prescribe to you. I've never had to cancel my subscription- as I've had no reason to- so I can't personally speak on customer service. One complaint I'm seeing a lot here is the side effects or effectiveness of the drugs that Hims provides. Listen, you must remember, these drugs have the same active ingredients as the meds the doc would give to you. To blame Hims for adverse side effects is the same as blaming the doc for adverse side effects, which, they always tell you the about before you order. The difference probably is that the doc may tell you face-to-face, which you are more likely to pay attention to, whereas the doc for Hims sends it in a message, and let's be honest many of us don't read those long messages. My point is: you have to do your own homework on these medications to see if they're right for you. Some personal responsibility comes with using Hims. Before ordering the meds, Google them, read about them, read the disclaimer the Hims doc sends to you, read about their side effects, and other people's experiences with them. Then, if you feel comfortable, go ahead with the order, if not, then don't. Hims is a for-profit business, they want to prescribe you the meds because that's how they make money and please their investors. That's capitalism. It's up to you as a responsible consumer to do your homework and decide whether or not their products and services are worth your money. If you don't do your homework, I think it's unreasonable to blame Hims for the side effects and the structure of their refill plans, which to be fair, they did tell you about beforehand, which you agreed to. If you didn't read about it and understand it, that's on you, in my humble opinion. Now, their customer service (which I've admittedly never dealt with before) sounds like it can use some improving based on these reviews. So that sounds like a legit cause for concern, and Hims needs to look into it. That being said, of course you cannot return the meds to Hims for a refund! That is a massive safety hazard. Many in-person pharmacies have the same policy. All in all, if you do your homework, read in full the details of what Hims sends you about the prescription, understand how it works, and then make an informed decision that is in your best interest, then the products/services that Hims (and these other telehealth platforms) provide are actually pretty dang good. I would recommend.

Ineffective. Expensive. And very difficult to cancel, even if your credit card expires. Do not recommend. Products dont work, customer service is a joke. So are the online "doctors" who are probably students

Impossible to cancel subscription, be prepared for fraudulent charges

Avoid HIM's anti-aging cream at all costs! I was lured in by the promises, but this nightmare in a jar left me with red, peeling skin. The product smells like chemicals and feels like acid. Customer service? Forget about it – they don't care once they have your money. Save your face and your wallet, and steer clear of this disaster. This isn't skincare; it's skin destruction.

Total scam they suggested I do not use the product I purchased. However, the doctor's advice not to use the product came "AFTER" I had already placed the order. No refund offer and no alternatives; essentially a scam. They're filth...

Hims products are a gimic and do not work. I've tried their products for over a year with no noticeable results. Their products only makes your hair grow faster but no new growth. Just longer hair. It's a waste of money. Falls ads and no returns. Once you subscribe, its almost a fight to cancel. They don't make it easy. Awful customer service. I will never use them again or recommend them to any one.