Help Scout

Manage customer experience with HelpScout
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Help Scout is a global remote company which is a provider of help desk software and is headquartered in Boston, Massachusetts.
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Latest launches

Light Users by Help Scout
Bring your whole company closer to customers
Help Scout for Startups
Free customer support platform for startups
Messages with Help Scout
Build better customer relationships with proactive messages
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Help Scout's news

All news
  • Launch
    Introducing light users: a new user role in Help Scout with limited permissions at a lower per-user cost. Light users provide a unique opportunity for different teams across the business to drive impact with your customers—all in an affordable, scalable way.
  • Announcement
    #2 Product of the day
    Help Scout for Startups ranked 2nd Product of the day for Apr 5, 2022 with 567 upvotes and 15 comments
    Apr 5, 2022
  • Launch
    Help Scout is a simple help desk that's designed to give growing businesses the tools they need to provide a better customer experience. Learn the platform in an hour, become a power user in a day, and get your first six months free!
  • Announcement
    #4 Product of the day
    Help Scout ranked 4th Product of the day for Sep 26, 2016 with 233 upvotes and 26 comments
    Sep 26, 2016
  • Launch