Freshdesk 🙌

Customer Happiness, Refreshingly Easy.
38reviews
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What do people think of Freshdesk 🙌?

The community submitted 38 reviews to tell us what they like about Freshdesk 🙌, what Freshdesk 🙌 can do better, and more.
What do you think about Freshdesk 🙌?
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3.6/5All time (2 reviews)
1/5
Recently (0 reviews)

38 Reviews
Priya Ravichandran
Sales rep
•
2 reviews
Easy to use, great customisation options
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Melinda
Melinda
Software Engineer
•
1 review
Poor agent experience, lacking integrations with other software
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Sai Krishna
Product developer, Freshworks
•
1 review
Recommended this product
Review of Freshdesk
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Keith Sipmann
@keith_sipmann
•
1 review
Recommended this product
Review of Freshdesk

My teams been using this for over a month and they love it. It's increased visibility on production and helped us get a handle on customer satisfaction per ticket.

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Florian Dorfbauer
CEO Usersnap
•
3 reviews
Recommended this product
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Sathappan
Sathappan
Co-founder and CTO, Kula
•
2 reviews
Recommended this product
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Arnav Mahajan
Marketer
•
5 reviews
Recommended this product
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Hariharan
Hariharan
Product Developer, Freshdesk
•
2 reviews
Recommended this product
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Naveen Kumar
Marketing Analyst
•
1 review
Recommended this product
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TurnerAlex
@turneralex061
•
2 reviews
Recommended this product
Review of Freshdesk

It's the best software for customer support that I have ever used. Also, I like its integration with TMetric, it allows me to track how much time was spent on the overall activity in Freshdesk.

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