Do you use Easy Ticket Creator for OTRS (HelpDesk)?
What is Easy Ticket Creator for OTRS (HelpDesk)?
Tired of writing the same thing a hundred times. With Easy Ticket Creator for OTRS (HelpDesk) you can easily create OTRS (HelpDesk) tickets. Create OTRS-ticket from the templates you saved and send it by e-mail. Create a ticket like 1-2-3.
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