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Clay seemed like a wonderful idea, extremely useful for my work. But the high price and the absence of an Android app gave me some pause. When I signed up, I had a very negative onboarding experience. Using it is neither simple nor functional at all. Basically the only way to do things decently is by importing contacts manually one at a time. And since I am not a moron and use dozens of online services I also find Clay's amount of positive reviews suspicious.
I love Clay and have been an active user for the last couple of years. Nexus seems like the perfect extension to the elements I already love about Clay!
Brilliant idea, poor execution. UI is brutal, duplicates will drive you insane, and they are killing this idea (and company) by not letting data out. Trying to build a walled CRM that is 20 years behind the basic functionality of your current CRM will be its demise. They essentially have created a feature, a much needed, brilliant feature of using AI to intelligently keep you building deeper relationships with your contacts. However, they’re forcing it as a full blown product, when it’s really a feature. They cannot and will not win moving people off their current CRM products for a single feature, no matter how good it is. Clay could’ve easily become this feature in every CRM in the world and become the most used CRM plugin on the planet with massive market share. Instead, they want to be a standalone CRM. Your current CRM will probably duplicate this feature at some point and we will watch Clay burn all of their investor’s money into the ether. Sad to see. Smart idea, poor execution. If their average user is logged in less thsn 180 mins a day, they should be hearing the death rattle and go do a deal with every CRM possible asap. Or skip them and let zapier send the insights outbound on the paid plan and watch sales and user engagement skyrocket immediately.
Be careful, someone from Clay will try to cooperate with you. One of the founders of this company is a scammer. They purchased a service, tried to use it, and then when they discovered they could not be used for their spam purposes, immediately initiated a сhargeback from the payment gateway with a false reason. Thus, you will only have losses from working with these scammers. In this way, you can be sure, that you will be scammed by this organization if you will try to use their service.
Very intuitive and solve a problem that I had with my multiple sources for contacts management. However the UI could be better on the desktop version
I have a difficult time using Clay. I love a CRM, but this tool doesn't have the UI that makes it easy to engage and connect with individuals.
As a dedicated Obsidian user in the past, my encounter with Clay eliminated the need for anything else. Clay offers an extremely simple, minimalist, and user-friendly interface. Now, I can activate my notes directly from any application on my computer, effortlessly translating my thoughts into writing. Moreover, thanks to artificial intelligence integration, I have the freedom to intervene in my notes in any desired direction, and I can receive assistance in discovering the relationships between the notes afterward. This experience is truly astounding, and in my view, I no longer need anything else.
Clay