Zoho Desk

Context-aware help desk software for better customer service

5.0/5
Would you recommend this product?
5 Reviews5.0/5

Excellent tool for Help Desk, many more options than the old app and easy to use.

It Would be great if Desk could have a connection to open ZOHO CRM Potentials from tickets and able to relate to agent, account, contact.

Pros:

Excelent application to stay in touch with your customers, many channels, issues ordered by CRM priorities, KB easier 2 use, shortcuts great

Cons:

Some sections or words are in English even when you are using spanish language