Zoho Desk

Industry's first context-aware help desk software.
61reviews
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What do people think of Zoho Desk?

The community submitted 61 reviews to tell us what they like about Zoho Desk, what Zoho Desk can do better, and more.
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4.6/5All time (2 reviews)
1/5
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61 Reviews
C J
C J
@c_j11
1 review
Very good
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Sathish A
Sathish A
@sathish_a
1 review
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Elias Rocha
CS Supervisor
2 reviews
Recommended this product
Review of Zoho Desk

Excellent tool for Help Desk, many more options than the old app and easy to use.

It Would be great if Desk could have a connection to open ZOHO CRM Potentials from tickets and able to relate to agent, account, contact.

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Miguel Angel Arce
@miguelangelarce
1 review
Recommended this product

Full integration with other applications for a better service to customers (CRM, Campaigns, Facebook, etc)

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Jay Hasan
Jay Hasan
Communications Connoisseur
2 reviews
Recommended this product

One of the best CRM

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Carolyn Andrews
@carolyn_andrews
1 review
Does not recommend this product

Always developing new problems. As a daily user who must work with this, I find it very difficult. Couple of weeks ago a field went missing. Now permissions suddenly changed.

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Raakesh R
Raakesh R
@raakesh_r
1 review
Recommended this product
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Rahul JR
Rahul JR
Senior Product Manager at Zoho
5 reviews
Recommended this product
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Rahul JR
Rahul JR
Senior Product Manager at Zoho
5 reviews
Recommended this product
Review of Zoho Desk
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Terence Sandeep
Product Design, Zoho
10 reviews
Recommended this product
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