Jeff Jenkins@jeffmjenkins · Head of Digital Strategy Whole Foods
Hi! Jeff here from Whole Foods. To answer a few questions:
1. What led to the bot? --We always want to innovating and meeting our customers where they are. We had two key insights. A) Customer are always messaging/texting in store. Asking their partners or parents which type of peanut butter to buy, etc. B) People are looking for inspiration in stor…See more
