UserGuiding 2.0

An easy way to show how your product works 😻

4.9/5
About
UserGuiding helps product teams create interactive user manuals, without coding!
With better user onboarding, you'll increase product adoption and retention while decreasing your customer support costs.
Would you recommend this product?
Co Founder, Juphy

We're going to implement UserGuiding with https://juphy.com soon, we're working on it. It's a unique solution. Although we are a technology-focused team, we decided to use UserGuiding because of their smooth, easy solution! We do not need to deal with complicated user guiding development any more :) Sometimes, No Code = No Problem 🤓

Pros:

Easy and powerful, you can create advanced user guiding flows (truly advanced).

Cons:

UserGuiding promotion logo for the non white-label package is too big and colorful, it may be smaller and colorless(Black&White)

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Co-Founder of @UserGuiding
Thank you so much @nicetr !
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Computer Eng. Student @ Istanbul Tech

Strongly recommend UserGuiding to simplify onboarding process and inform users about your product.

Pros:

Best tool for onboarding users , Easy to use, clean guidance while using the product, Good customer support

Cons:

None so far

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Developer

Spent the day setting it up and have been very impressed. I encountered a few hiccups along the way which were resolved quickly by the support team - they even provided a bespoke fix to get around an issue with our site in particular.

Pros:

Easy to set up, Looks great, Very helpful team

Cons:

Slightly expensive, Trial of 100 monthly users isn't really enough to decide whether it's worth the cost (though I suspect it is).

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Marketing at UserGuiding.
Thank you for your review @samjohnson__, we definitely can increase the MAU limit on the trial accounts if it's asked. We are very glad that you liked UserGuiding!
too long didn't launch ;D
I agree. Can you keep us updated on the adjusted MAU limit? :-)
Founder @ Pawprint
@samjohnson__ @mert_aktas Hello Mert, I'd love to see if you'd be willing to help me and team Pawprint in our efforts empowering people to fight climate change. Christian
Developer Advocate

I advice UserGuiding to startups i am working with. Many of them believe UserGuiding has a positive effect on their business since it helps customers to have a simple and efficient onboarding experience and is too easy to implement.

Pros:

Fully functional, user friendly and easy to use!

Cons:

Can be a little bit cheaper

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İ am a physicist

very successful...👏🏻👏🏻👏🏻

Pros:

very successful

Cons:

very successful

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Mobile Apps | Investment

wow!🤘🙏

Pros:

easy to use

Cons:

none

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Founder of Broftware House

We've been using since beta and it's getting better and better. They value their users, also customer support serves very well :)

Pros:

Perfect onboarding solution for any product person. UI / UX is also very clean. Loved it 😍

Cons:

No cons so far but live demo could be better.

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CEO at Customerly

At Customerly we have been using UserGuiding since a while and we cannot be more happier than this :)

Pros:

Love the way you can build your tutorials

Cons:

None yet.

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Venture Capitalist

I congratulate the team for their efforts.

Pros:

Easy to use. Quick implementation

Cons:

I wonder whether it is SPA-friendly or not...

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Looking forward to use new version.

Pros:

Useful, easily adaptable, great support team, time-saving tool for people spend too much time on internet

Cons:

Since it was a new product, there were some bugs but support team was so helpful about them. I never faced the bugs that I hva faced before.

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IT Consultant, IBM

It shortens the prepation period of long user onboarding scenarios of apps and significantly increases employee/customer involvement on the services used, in parallel of improved user knowledge

Pros:

Very simple to use, a total plug and play product. No technical knowledge is needed

Cons:

It works quite smooth with web apps but it requiers some development with desktop apps

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this is the future of business

Pros:

easy

Cons:

can't think of anything

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EvdekiBakıcım

Good luck for the future shipments

Pros:

Super cool to show key features to your users

Cons:

pretty cool already

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Senior analyst, banking

Nice idea

Pros:

Simple, easy to use, no complex user interface, definitely shows you where to start.

Cons:

No cons yet.

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AF | Absolute Freedom

Good luck

Pros:

Beautiful & useful dashboard, easy to use when on board, guides are more accurate than before also new features seem to be reliable.

Cons:

We need more integrations and detailed reports for dashboard also if possible MAU should be higher than current

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Molecular Biology and Genetic Student

It is strongyly recomended.

Pros:

It is realy awesome and very useful.

Cons:

I could not make it better !!

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Our onboarding process has never been better, thanks to UG

Pros:

really easy to use and super efficient

Cons:

none

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We are going to use it as our onbarding tool.

Pros:

Onboarding has never been this easy. Easy to use.

Cons:

None :)

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I have been using it for a week now

Pros:

it is pretty straight forward and easy.

Cons:

consider lowering the price just a little bit.

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Would love to have this as SDK and also for mobile apps

Pros:

This is AWESOME

Cons:

Will be great if you can provide SDK