Anand Iyer
@ai · Father, Husband, CEO
Hello Product Hunt Community! Trusted was born after some frustrating experiences my wife and I had in finding child care for our daughter. We wanted to build a service, powered by technology, that tackled not just discovery but also eased scheduling and payments. Having built a marketplace before, I know that there is no silver bullet to building trust - so we wanted to offer features during a booking that could aid in helping parents feel at ease - like being able to check-in using a live video stream, or being able to geolocate your provider. We're also one of the only child care marketplaces to (W-2) employ all our providers, most of who are nursing students. We vet them thoroughly by interviewing them in-person, background checking them, ensuring they are immunized and checking their references. We also meet with them periodically (btw, they all have Slack accounts!) More about our journey here: https://medium.com/@ai/better-ch... And we’ll be around all day to answer any questions you may have. Thank you!
✎ Andrew Warner
@andrewwarner
@ai Finally, an app that could actually positively impact my life. How doe the live video work?
Anand Iyer
@ai · Father, Husband, CEO
@andrewwarner hey Andrew! When a parent makes a booking, they are prompted to opt-in to the live video. If they opt-in, our providers will then setup their phones in an area at the parent's home (only at home, not if they are out and about) with a fisheye lens that we provide to them. The goal would be to place it in a location where the phone can capture as much as possible. They then power up the app, start recording, the secure live stream hits our backend, and is consumed by the parent app. It's analogous to dropcam in a lot of senses.
 
Chris Messina
@chrismessina · 🏆 PH Community Member of the Year!
@ai wow, this is super exciting! Congrats on the launch!
Anand Iyer
@ai · Father, Husband, CEO
@chrismessina thanks Chris! been too long! :)
Diwaker Gupta
@diwakergupta · Building a cloudy future
@ai I'll bite; when's the Android app coming? :)
Diwaker Gupta
@diwakergupta · Building a cloudy future
@ai BTW, I tried to sign up on the web app and while filling out the payment details, Chrome showed me a warning about the form not using a secure connection. Check out the screenshot:
Mike Freeman
@themikefreeman · Senior Strategist, Armstrong Partnership
@ai As a new father, I think this is great. I think a big part of new user acquisition (and upsell revenue) could be babysitting sick kids when they can't go to daycare. You have a trusted provider since your workers are nurses. The return to work/putting your kid in day care for the first time period is filled with ear infections, colds, and minor fevers. It would have been amazing to be able to book someone qualified instead of taking time off work and relying on family. Please launch in Toronto soon!!!
Anand Iyer
@ai · Father, Husband, CEO
@diwakergupta Thanks for pointing that out, Diwaker. @sbelous just fixed it!
alan leong
@hello_alanleong · creative director
@anad lyer i like the story behind this product
Anand Iyer
@ai · Father, Husband, CEO
@diwakergupta Hi Diwaker, we've been working on a React based x-plat experience that is Android-friendly. Better late than never :) https://www.usetrusted.com
Diwaker Gupta
@diwakergupta · Building a cloudy future
@ai Thanks for following up! Just tried it out and unfortunately was not able to complete the signup (using Chrome on OS X). When I fill out the form and hit "Next", nothing seems to happen ...
Anand Iyer
@ai · Father, Husband, CEO
@diwakergupta hmm - sorry about that - is this when you hit "Next" when you attempt to sign up via email? If it's easier, you can reach us via the chat interface on our website or you can send me an email ai@usetrusted.com - would love to debug this. Sorry again