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Thomas Smyth@tjcsmyth · Founder, Trim
Hi all -- Thomas & Dan here, cofounders at Trim -- we are totally amazed by the PH response! This is awesome!! We'll be around all day to answer your questions -- keep 'em coming!
Joshua Dance@joshdance · Engineer, Product Manager, athlete
@tjcsmyth How do you cancel the charges? Do you reach out to the institution or just cancel from the bank side?
Thomas Smyth@tjcsmyth · Founder, Trim
@joshdance reach out to billers. that's the hard part :)
Ed Holloway@edholloway · AutomatedSky, MaidBooks, Field2Base
@tjcsmyth Just clicked the "Lower this premium" button on my auto insurance. I was expecting to see some explanation of what that meant. Instead it just went to "working on lowering this" - that's a little unnerving. Can you explain what's happening here?
Thomas Smyth@tjcsmyth · Founder, Trim
@edholloway sorry, that's in beta - I will email you now! It just triggers a notification to us, but no work is initiated.
Ed Holloway@edholloway · AutomatedSky, MaidBooks, Field2Base
@tjcsmyth Cool - thanks for quick response!