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This was an excellent podcast so many actionable tips. If you listen to this while walking/driving like I did your going to want to see the video version to this to see a few of the visuals that he was referring to in his presentation. Also, I would recommend listening to the episode with Des Traynor of Intercom first (a few episodes prior) and then listening to this. Also last year Des did an incredible presentation on product management and roadmaps which is excellent as well.