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Comments on post “Tetra”
Posts » Tetra » Comments » Comment
Do you guys delete the transcript once we've received it? What are the privacy policies on the transcripted information?
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John Fowler
@johnsteerfowler · Founder, Zero Host
@gaurabc was also thinking the same thing. Would be great to hear from the makers on this.
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Jonathan Goldsmith
@imjgoldsmith · Cofounder, Tetra
@gaurabc Hey, thanks for commenting! Your transcript will be available in our web viewer as soon as it's ready, and by default will hang out there for as long as you need it. If you want, however, you can always delete it and we'll permanently expunge both the recording and transcript from our servers.
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@imjgoldsmith @gaurabc Great. But what about the privacy concerns? How is it secured? Is it encrypted once on the server and only encrypted on viewing?
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Graham Gnall
@ggnall · Product Manager - Bluecore
@iduuck @imjgoldsmith @gaurabc http://lifehacker.com/5491190/is...
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Corey O
@coreyo · Senior Product Manager at Madison Reed
@ggnall @iduuck @imjgoldsmith @gaurabc There's a reason we've all heard the phrase ''This call may be monitored or recorded for quality assurance'
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@imjgoldsmith Got it. That's good to know
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David Gold
@gavid_dold · Currently @dropbox, previously @citi
@imjgoldsmith @gaurabc Maybe auto-delete settings (<30days, 60days, etc) could be a good addition?
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Jonathan Goldsmith
@imjgoldsmith · Cofounder, Tetra
@iduuck @gaurabc Hey Dominik, re: privacy concerns we've put a lot of thought into designing a human editor system that balances quality and privacy. Your call will never be heard for more than a small segment by any one of our team of globally-distributed editors, all of whom are under strict NDA to do their job. We use industry standard encryption to keep your data secure in our Amazon storage servers, and only serve our application over HTTPS. If you have any more questions feel free to shoot me a note at jon@asktetra.com!
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