Jonathan Goldsmith
@imjgoldsmith · Cofounder, Tetra
Hey Product Hunt!
We’re super excited to share Tetra with you and hear what we could do to make it as useful as possible. Thanks in advance for trying us out, and thank you to Jared for hunting us.
Tetra automatically takes call notes for you. No more multitasking between note taking and talking when you’re on the phone with someone important — just focus on the conversation, and leave remembering details up to Tetra.
How are we different from similar services?
We don’t think automatic speech recognition alone is good enough yet to be usable, so we’ve carefully built human editing into the service to achieve quality without compromising on confidentiality.
We’ve also built a notes viewer to make it easy to remember exactly what you were talking about. Read the transcript, jump to audio with timecodes synced to every word, and search for anything close to a phrase you remember speaking, so you can explore your notes for a call and never lose detail.
But we’re just getting started. We look forward to your feedback on what else we can build on top of the current viewer experience to get closer to our goal of building an self-updating Evernote for your business.
We’re giving everyone *an hour of calls for free*, so please check it out: just make an account, invite bot@asktetra.com to a calendar event, and we’ll call you when it starts.
Drop me a line at jon@asktetra.com!
10sharetweet・
Emmanuel Lemor
@exlemor · Cust. Exp., Prod. Mgmt etc are my world.
@imjgoldsmith @asktetra Love to hear more about the service - seems quite expensive with the current packages but when you say Full Transcripts are you talking about Human made Transcripts or AI/Machine Learning Speech-to-Text made Transcripts which are notoriously horrible :( ?
If it is the first, it's still pricey but potentially understandable, if it's the 2nd, wayyyy too expensive.
Definitely also want to hear about the privacy topic and more importantly what sort of encryption are you using to protect our data...
upvotesharetweet・
Jonathan Goldsmith
@imjgoldsmith · Cofounder, Tetra
@exlemor @asktetra Hey Emmanuel, thanks so much for commenting. We promise accuracy on the level of human only transcription services, and agree that current speech-to-text tech isn't really ready for regular use :)
Re: privacy, you always have full control over your data and the ability to permanently delete it at any time. To maintain confidentiality with our human editors, we distribute your call in small chunks to a globally distributed team, all of whom has signed NDAs. In addition, we follow standard web application security best practices and use many of the robust AWS security features to encrypt and protect access to your data in Amazon S3, where it is stored.
Shoot me a note at jon@asktetra.com if you have any more questions!
upvotesharetweet・