SurveySparrow

Turning surveys into conversations!

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SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.

Recurring Surveys lets you send surveys at regular intervals to gauge customer or employee pulse.

Reviews

 +9 reviews

Discussion

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Shihab MuhammedMakerPro@shihab_muhammed · Founder of SurveySparrow
Hey everyone, and thanks to @chrismessina for hunting SurveySparrow! Shihab from SurveySparrow here. We’ve built SurveySparrow to turn surveys into conversations. We really wanted to make the data collection process more engaging so that you can get hold of finer data. More data means better decisions and we surely want our customers to be capable of making better decisions that drive their success. Few highlights that might interest you: - Chat/Messaging like Survey Taking experience - Recurring surveys - Schedule weekly/monthly employee pulse/customer pulse survey - Segment your audience with custom lists, of course, CSV import is available - Share your surveys from within the SurveySparrow interface via Email, Social ...etc. Use cases: Any mobile-first surveys Employee pulse surveys Customer satisfaction surveys Event feedback Market research ...and wherever data collection takes place! Offer: We would like to give 30% discount for PH Community. Coupon: LAUNCHDAY2017 I love feedback and am happy to answer any questions. Thanks for joining the conversation revolution! Best, Shihab
Adithya Shreshti@adithya · Founder of Startuposphere | Knowmad Life
@shihab_muhammed Nice little product. What does it take to move ahead of surveys and help achieve what Type form does but with conversational interface like yours? Is that something we can see from your product soon? (or does it already do that?)
Shihab MuhammedMakerPro@shihab_muhammed · Founder of SurveySparrow
@adithya You can achieve what you can achieve with Typeform. We are Typeform+Email delivery + Automation + Audience managment
Nick Neuman@nneuman · Product Manager, Grab
I dug through the website but didn't get a lot of actionable info - is most of it behind the subscriber wall? It would be helpful to have less cartoons/drawings and more product screenshots, particularly since you are marketing yourself as a major change in format for surveys. Are the chat surveys via text message, or is it a website that looks like a chat? And can the company jump in mid-survey and do a real chat with customers, or do we wait until the survey is completed and receive the results like other platforms? This has potential to be an awesome product, just need more info before the subscriber wall to entice people to check it out!
Shihab MuhammedMakerPro@shihab_muhammed · Founder of SurveySparrow
@nneuman Good point. The Survey Taking experience we made it like messaging experience. While we don't have an option to jump into a chat in the middle. Thank you so much for kind words. We will be adding more screenshots For the time being you can signup for a free account in https://surveysparrow.com/signup/
Alex Shvalev@alex_shvalev · CEO & Co-founder, Chaport Live Chat
Looks great! 👏 It would be cool if you provided a link to some survey that people can take without registration, just to try your product in real life. 😉
Shihab MuhammedMakerPro@shihab_muhammed · Founder of SurveySparrow
@alex_shvalev Good Suggestion Alex. We will implement a demo experience. For now a Sign up with Google may ease it (https://surveysparrow.com/signup/)
Rohildev NV@rohildev_nv · Fin
Great one. How easy to train the chat bot for each product feedback collection?
Shihab MuhammedMakerPro@shihab_muhammed · Founder of SurveySparrow
@rohildev_nv Right now its programmable , train and AI is on our near roadmap
Paul P@pavlos1944
Nice ! Just a pity you use intercom instead of your solution on your website. Expected to see it in action on your website :/
Shihab MuhammedMakerPro@shihab_muhammed · Founder of SurveySparrow
@pavlos1944 SurveySparrow is built for feedback collection and research. Intercom is built for customer support. I think both can complement each other. definitely, surveysparrow is not an alternative to Intercom. But SurveySparrow can be used instead of SurveyMonkey or Typeform or Qualtrics