Atspoke

Atspoke

Modern Internal Ticketing
25reviews
7followers
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The community submitted 25 reviews to tell us what they like about Atspoke, what Atspoke can do better, and more.
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25 Reviews
Ikbel Hammami
I HAVE A DREAM
7 reviews
Recommended this product
Review of Spoke

I'm having couple questions:

What it takes to build a strong Bot platform?

How you differentiate Spoke from other bots that already exist in the market?

How did you get your first clients?

What's your market strategies?

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Jared Fleitman
Head of Business Development at Neura
3 reviews
Recommended this product
Review of Spoke

Excellent support, experienced team

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Allison Voehringer
@allison_voehringer
1 review
Recommended this product
Review of Spoke
A qualified yes with the hopes that it will get better over time. The idea is brilliant. We're having a hard time launching because it's clunky. We changed the name of the bot to ask-hr, but when it responded, it defaulted back to Spoke - so our test user didn't know what it was. It asks too many times, do you want to submit a request? The responses aren't "clean" - to much stray info: Filed Under, Visibility, Assigned to, Type. I just want it to push out an answer to the question if there is one in the system and be done. Not sure it's a long-term solution for us. But hoping.
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Tiffany Choi
Product designer at Confluent
1 review
Recommended this product
Review of Spoke

This is what my office exactly needs! I’m excited Spoke is finally live - can’t wait to take it back to my office 😊

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Bill
Bill
@billlundy
1 review
Recommended this product
Review of Spoke

We've been using Spoke for a little over two months and everyone on the team loves it!

Saves us time and forces us to have better organization for our knowledge base. The more we use it the smarter Spoke gets and we're seeing a good amount of automated replies which saves us time.

The team at Spoke is great! Everyone involved with onboarding has been great and they are always there to help us get the most out of Spoke.

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Juliet Grier
@judgejuju
1 review
Recommended this product
Review of Spoke

We really like the product. It’s a no brainer for anyone who wants to automate the same consistent office questions. 5 stars!

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Jordan Nash Hunter
Office Experience Manager, charity: wate
1 review
Recommended this product
Review of Spoke

We use it for office, HR, finance, and IT requests and it works like a charm!

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Josef Heirnaandez
Associate Producer
1 review
Recommended this product
Review of Spoke

I’m sending this over to our to our IT and HR teams! From the looks of it, Spoke could make their lives by streamlining everything.

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Jason Wilcox
Director of Technology
1 review
Recommended this product
Review of Spoke

We have been using Spoke since part of 2017. An excellent find to a tough problem plaguing any organization: Silo-ed domain knowledge.

Spoke let's users and teams get what they know out of their head and also helps us quickly ramp up new users.

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Joe Russell
IT Manager, ALMACO
1 review
Recommended this product
Review of Spoke

Spoke, as a company, has been one of the best companies I've worked with so far. Helpful, attentive, and always helping us get the most out of Spoke. My users like using spoke and how easy it is, plus like feeling as though their requests are being handled quicker. They also get a lot less emails than our previous help desk, which is something they appreciate!

Spoke is still growing, and I look forward to growing along with them as we continue our partnership!

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