I’ve been using Smooch for a small SaaS biz (reviewembed.com) and at this point it’s the core engagement driver on most of my pages.
I’ve experienced the power of conversational commerce in a previous venture but have been surprised and delighted by Smooch’s platform. It’s seamless to integrate and pretty straightforward to work with for custom use cases. …See more
@eyaltoledano Thanks! Smooch is a great way to drive user engagement and build better customer relationships through messaging. Our mission is to deliver and enrich messaging experiences for businesses of all sizes, from startups to large corporation. That's why we've made it dead simple to get started quickly, but also just as simple to scale your messaging…See more
@eyaltoledano conversational commerce is not scalable. It is a great customer success and engagement builder, but that is about any chat interaction, though this adds mobile friendliness to it.
But all those conversational interface based ecommerce products die for a reason - people do want control, speed and ease of use. Dialogues are not easy, are not fas…See more
