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Comments on post “SlimFAQ”
Posts » SlimFAQ » Comments » Comment
Chema
@deambulando · Founder @yclascom @openclassifieds
Not great first impression: Your connection is not private , SSL warning. And right after that I get an ABC website? :O only happening to me? i.imgur.com/XK8CW6J.jpg
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Patrick
@justawebguy · Founder of Popflake
@deambulando I just wanted to ask if it is just me who sees the red ssl sign... ( this is totally not safe )
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Nate Legler
@natelegler · Farmer, Founder, Cattle Producer
@deambulando Adding onto this getting the exact same thing.......
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Constantin
@consti · Engineer, OOZOU
@dshan @natelegler @deambulando interesting. Currently we can't reproduce the error but I'll continue to look into this. We take security very serious. I've checked our DNS settings and SSL certificates. Everything seems to be fine from our end. I'll keep you posted if I find anything or can reproduce the problem. Could you check the page in a new private window or other browser? Thank you. UPDATE: The issue has been identified (DNS settings) and has been resolved. Please let me know if you still have trouble accessing the site. Thanks!
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Constantin
@consti · Engineer, OOZOU
@dshan @natelegler @deambulando ok. We found the issue - it has to do with our domain provider - I'm looking into this and we'll try to resolve it as fast as possible. Thank you for pointing this out. UPDATE: We are using Cloudflare for DNS and this seems to be part of a greater issue (e.g. we are not the only ones serving the wrong page under our URL). CloudFlare is investigating the issue - I'll keep you up to date. UPDATE (2): The issue has been resolved. It was a problem on the DNS level - 1/3 of all requests resolved to another website (this was due to us using Heroku + Cloudflare with a faulty setup). Now everything should work as expected. Sorry for the troubles! Enjoy SlimFAQ!
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John Proksch-Whaley
@johnrwhaley · Hardware & Digital Designer
@deambulando Same. Just tried and can't access the site at all.
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Constantin
@consti · Engineer, OOZOU
@johnrwhaley @deambulando Thanks! The issue has just been resolved. Depending on your OS or client, it might take a little bit for the correct DNS information to propagate. Sorry if this caused any trouble for you!
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Chema
@deambulando · Founder @yclascom @openclassifieds
@consti @dshan @natelegler can you explain what was the faulty config? we use also cloudflare, just to review, thanks.
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Constantin
@consti · Engineer, OOZOU
@deambulando @dshan @natelegler sure: we are using heroku and a heroku SSL certificate. Our cloudfront DNS setup had three A records with IP addresses of the Heroku EC2 instances instead of a CNAME entry pointing to the heroku app. This was a mistake but unfortunately we didn't notice until one of the EC2 instances was replaced by another heroku EC2 instance. This meant that one of the three A records started to not return our app but a different heroku app. Of course the SSL certificate served by this server did not match our domain. One third of our traffic experienced this issue until I was able to resolve it. Unfortunately Cloudfront experienced a completely unrelated issue with their login page at the same time we wanted to fix ours: login didn't work. As soon as they fixed their issue I was able to remove the A records and use a CNAME entry. At no point was our server or any user data at risk. Let me know if you have any more questions. Thanks!
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Chema
@deambulando · Founder @yclascom @openclassifieds
@consti @dshan @natelegler damn! that was unfortunate! good luck!
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