João Vazao Vasques@joaovasques · Talkdesker @Talkdesk | Co-Founded Wazza
Talkdesk is honored to be a part of this exciting launch! Message buttons help close the agent-supervisor feedback loop during coaching sessions via Slack. Call center agents can now click a simple button to inform their supervisor that they've got it, or need more help. This allows agents to focus their attention on callers, instead of their internal commun…See more