Slaask

The customer service app for all Slack users.

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#4 Product of the DayJuly 10, 2016
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Reviews

 
  • randunelHeadline
    Pros: 

    the idea itself is useful, but the implementation is counter intuitive, especially when multiple people are using it at the same time

    Cons: 

    they spam all your coworkers with ads about slaask, requests to upvote them on producthunt and random features they released

    The idea itself is useful. But I wouldn't trade away my privacy and my sanity at the workplace (spam private messages from slaask about slaask and other products such as producthunt) just to use it.

Discussion

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Philipp Tkachev@tkaphi · Software Engineer
Amazing service! Tried recently, works very well!
Alexis LewalleMaker@lewalle
@tkaphi Thank you very much for you comment Philipp! As you surely know by now, if you need anything, just ask! :) We already implemented several thousand user suggestions since we started developing the product! :D We hope you will continue to enjoy using Slaask as much as we enjoy developing it for you! <3
Sarthak Moghe@sarthakmoghe · Co-founder, GetWorm.com
I have been an early adopter of Slaask and using it on getworm.com for over 5 months now. Thanks @lewalle and @rdlhio on making our customer support via slack seamless with Slaask :)
Alexis LewalleMaker@lewalle
We are Remi and Alex from Slaask. Slaask supercharges your Slack to function as a real-time customer service app shared by your team. Through the Slaask widget on your site, communication from your visitors funnels directly into your Slack. With Slaask, you bring all your team -and client!- communication together in one place! Feel free to ask us anything! Remi & Alex. To learn more about Slaask:
Bill Lewis@workstationw · Co Founder And Operations Guru Space HQ
this is exactly the tool that we're looking for a new quick turnaround project that we're building in the office furniture vertical -- not to complicated and it will do what we need it to. We will be building this in.
Alexis LewalleMaker@lewalle
@workstationw Thank you very much for you comment Bill! As you surely know by now, if you need anything, just ask! :) We already implemented several thousand user suggestions since we started developing the product! :D We hope you will continue to enjoy using Slaask as much as we enjoy developing it for you! <3
Prasanna VenkateshHunter@prvenkatesh · Founder, Tee20.com
Live chat with website visitors inside Slack is a really good proposition. But so many have come up - Chatlio, Smooch.io, Chatra etc. But am not seeing good level of customizations like Targeted triggers.
David Cancel@dcancel
@prvenkatesh I'm the cofounder of Drift (www.drift.com). Try us out we give you the ability to set targeted triggers based on behavior, user attributes and environment variables like location and more. We also have offer a great Slack integration and a Free forever plan.
Fabio Araujo@faraujoj · CEO, LosCreativos.co
@dcancel @prvenkatesh Hey David great work, where i find the free version?
Alexis LewalleMaker@lewalle
@prvenkatesh Thank you Prasanna for your upvote and comment! :) I'm the co-founder of Slaask together with @rdlhio. We were one of the first teams in the world to successfully implement the idea (early 2015). Therefore, today, our product is very focused and very advanced compared to anyone else. We have a great trigger feature (among many others) that is very easy to use. A trigger can be defined with a URL and any number of milliseconds you'd like. As you surely know by now, if you need anything just ask! :) We've already implemented several thousand user suggestions since we first started developing the product! :D We hope you will continue to enjoy using Slaask as much as we enjoy developing it for you! <3
Alexis LewalleMaker@lewalle
@faraujoj @prvenkatesh careful! The Drift pricing is PER USER per month! With Slaask, all of your plans include unlimited team members, unlimited unique visitors, unlimited domains, and unlimited concurrent chats!