Harry Hurst
@harryhur5t · Founder @skurt
@rrhoover thank you for posting us, we're having an amazing day with you guys, and thank you all for the upvotes!
I'd be interested to know from the PH community what specific pain points they hate most about traditional car rental?
Also, would you guys benefit (in some cases) from having the car delivered right to your hotel, airbnb or home?
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Adrian Phillips
@rustydingo · Experience Designer @airbnb.
@harryhur5t Absolutely! I was in Austin a few months ago and was thinking about on demand car rentals as I was staying at a house nowhere near any major public transportation routes.
I noticed these small Car2Go cars parked on some of the side streets as I walked around and thought that this seemed like a good idea. I decided to jump on their website on my phone, to see if I could jump into one of these cars right away.
Turns out I couldn't. I would actually need to visit a Car2Go office and verify my Driver's license and perhaps sign something. Problem was it was the weekend and the office was closed.
First off, hats off to you guys for making the on boarding as smooth as you did. Being able to scan in my license and bypass the bullshit really is fantastic.
I noticed right now local pick up is understandably near LAX. I honestly think if you can get a car to me anywhere in cities like Austin or LA where public transport is still figuring things out, you'll have a lifetime customer in me.
Simply having the car delivered really makes your service a much more enticing option to something like ZipCar.
Finally good job on making the insurance pricing clear as day through the booking process. Often the most intimidating part of renting a car is trying to decide what coverage to get while the rental agent tries to up sell you.
One question, if you elect to forgo coverage because you have car insurance that covers car rentals and get into an accident. Does Skurt charge any penalties while you are getting the car repaired?
One other thought. Any plans on offering pickup trucks or small moving vans down the line? Would love to be able to grab a Tacoma to pick up some wood from the lumber yard for the day.
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Harry Hurst
@harryhur5t · Founder @skurt
@rustydingo that sounds like an awful experience! We are, in fact delivering locally in LA by request and plan to roll it out to other major cities soon. SF is next.
With regards to the insurance, there are no penalties, your insurance should cover everything - and if it doesn't we have some options for you at the lowest prices in the industry!
We certainly plan to expand our categories as we grow, stay tuned!
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