Not like I'm complaining that it's not a freeware, but even the free version doesn't look that appealing. It's basically Gmail/Outlook inside an application container, something that someone with basic skills with JS/Electron can do (and which has been already done by Franz and some others).
And since there is no demo about the "Premium features", I don't know what the application can do. So yeah, removed it.
Contacted sales about testing the unified search, since it sounds like a useful feature. However, in reality, its utility is dependent on implementation and performance.
Was told by sales to go ahead and pay for a subscription, since they're confident I'll like it, and if not, contact them back and they'll "see what they can do." (No assurance of a refund) In fact, I can't seem to find their refund policy anywhere.
Expecting customers to throw money at you just to see whether your software fits their needs seems like a bold policy.
*Transparency*
Shift signs up an account automatically during the primary email onboarding process and stores a link between the shift account and the gmail / outlook account being used. There is no way to delete my shift account later if I want to (or it isn't obvious). Feels quite underhanded. Trust is important for an email client
*Product value prop*
The product value prop itself is quite weak. Its a browser with some understanding of the webapp running inside, than an app for communication. Positioning it as something it isn't is again leading to disappointment. Get the product positioning accurate, and set correct expectations for people downloading.
Took them forever to add Chrome Extensions but now you have to pay extra for it as a current subscriber. Advanced price is crazy for something that force-closes/freezes on me daily.
I just had to download to see how this compares to Station because I’ve been using Station on the daily ever since I found out about it and have it on my Mac and PC.