Comments on “Service
Erik Torenberg@eriktorenberg · Former Product Hunt
After spending a couple weeks with you in hotels*, I know that you are the PERFECT person to run this business ;) Super excited about Service as a business and what it can do for people. I'm curious: how does it scale? * = I can explain.
Michael Schneider@schneider · CEO, Service
@eriktorenberg thanks! it scales with software... we are already way faster and more successful than the average consumer in resolving an issue.
levlandau@levandreessen · Software Engineer
@schneider Nice. how much faster? how do you measure?
Michael Schneider@schneider · CEO, Service
@levandreessen well, from the consumers point of view, it takes them 30 seconds to report, so massive time savings. plus we can often solve cases much faster because we know the quickest pathways to resolution for each company, whereas an average consumer only knows the companies they've dealt with.