Comments on “Salesmachine
Ben Tossell@bentossell · Community Lead, Product Hunt
I'd possibly reconsider using 'the health of your customers' - to me that doesnt mean their intention to buy or frequent use of the platform etc. Just seemed a little out of place IMO Pricing packages seem a little confusing as you say "$60 per user/month" but then also mention in that package "Unlimited users" - may be good to distinguish between customers… See more
Florent Quinti@florentquinti · Head of Product @salesmachine_io
@bentossell Hi Ben, Thanks for your feedback! For us, the "health of your customers" means much more than their intention to buy. It means that they get success out of your product at each stage of the user lifecycle. To be more specific, your users can be stuck in your onboarding process (onboarding - bad health), or likely to convert at the end on their tr… See more
Ben Tossell@bentossell · Community Lead, Product Hunt
@florentquinti no problem! maybe Im just not used to the terms of health when referring to a funnel - was my first thoughts when looking at the site but I understand how it relates :)
Ram@ramkumarhq · Researching about the 'Startups'
@florentquinti @bentossell -- As Ben said, the term "Health is confusing", I checked your video, very nice presentation, but the tagline can be better. I firmly believe there are better ways to define recurring customer, rather than the term "Health". This is just my personal feedback. NOTE: Initially i thought you were some health service provider...:P Ye… See more
Florent Quinti@florentquinti · Head of Product @salesmachine_io
@raminjpr thanks for the video 😉 We'll improve the tagline!
Tim Dorr@timdorr · Cofounder, SalesLoft
@bentossell I think "the health of your customer relationships" sounds better. Nobody sounds like they might die that way ;)
Tom Benattar@tombenattar · Head of Growth Salesmachine
@timdorr 😀 Thanks Tim, 'it sounds like a good idea! I'll test it 🎯